SAP Citizen Connect Mobile App

Make it easy for citizens to report local issues with our public reporting app

Bring your services closer to citizens and reduce your call-center workload. With our public reporting app, SAP Citizen Connect, citizens can report public-facing issues quickly and conveniently. Using the app on their mobile devices, citizens can take a picture of an issue, locate it, categorize it, and describe it.

  • Help engaged citizens to quickly submit issue reports and get status updates on mobile devices
  • Create cases in SAP CRM or notifications in SAP ERP
  • Route and assign issues based on citizen-defined categories
  • Customize the public reporting app with city-specific branding
Screenshot of SAP's public reporting app, SAP Citizen Connect
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Citizen using the SAP Citizen Connect mobile app on a smartphone

Quick Preview: SAP Citizen Connect Mobile App

See how our public reporting app can improve feedback from your constituents. Learn how the SAP Citizen Connect app makes it easy to engage people and encourage them to voice issues of concern – quickly and conveniently – on a mobile device.

Workers sharing their ideas around a table

Mobilizing a Techno-Savvy Citizenry Through Mobile Applications

Learn how SAP Citizen Connect can help authorities open a new convenient self-service channel to citizens, automate processes, and accelerate service provisioning. The software can extend the value of your enterprise applications and increase satisfaction among your citizens.

Illustration of public sector workers in a meeting

Secure, Citizen-Centric Public Sector Solutions

Learn how our public sector solutions can help all levels of government leverage their finite time, money, and personnel to fulfill mandated program and service requirements, provide responsive citizen-centric services, improve fiscal efficiencies, and more.

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