SAP Business ByDesign

System Requirements


 
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Minimum Hardware Requirements

  • Pentium 4, 2.4 gigahertz (GHz) or faster (recommended Intel Core 2 Duo (2.4 GHz with a 1066 megahertz (MHz) front-side bus)
  • At least 1 gigabyte (GB) of RAM (2 gigabytes recommended)

Network Requirements

Requirements by number of users:

  • Small, trial: 1 mbps
  • Medium, 50 users: 2 mbps
  • Large, 100 users: 4 mbps
  • Extra large, 250 users: 10 mbps
  • XXL, 500 users: 20 mbps minimum

Minimum requirements:

  • Upstream: 1 mbps
  • Downstream: 1 mbps
  • Latency: 200ms or better

SAP Support may request wired networking during issue investigation.

Supported Operating Systems/Browsers

  • Microsoft Windows Vista (32 Bit):
    • Internet Explorer
    • Firefox
  • Microsoft Windows 7 (32 Bit and 64 Bit):
    • Internet Explorer
    • Firefox
  • Microsoft Windows 8:
    • Internet Explorer
    • Firefox
    • Microsoft Windows 10:
      • Internet Explorer
    • MAC OS X 10.6 or higher:
      • Safari
      • Firefox
      • Internet Explorer

    For Microsoft Windows operating systems we recommend Internet Explorer; for MAC OS, Safari is recommended. Key Users should have access to a Windows PC with Internet Explorer.

    Operating Systems/Browsers: Limitations

    • Internet Explorer 8:
      • Adobe Reader: Preview opens in separate window.
    • Firefox:
      • Adobe LiveCycle Designer is not supported.
      • Silverlight Application will not work on Firefox versions greater than 40.0
    • MAC:
      • MS Office Integration is not supported.
      • MS Excel-based Reporting is not supported.
      • Collaboration Scenarios based on Collaboration Window, including Telephony is not supported.
      • Install Additional Software (Excel-Add-in, Crystal-Add-in) is not supported.
      • Adobe LiveCycle Designer is not supported.

    Additional Software

    In order to run Business ByDesign Web Application the following Software is required:

    • Microsoft Silverlight (minimum version 5.1)
    • Adobe Reader 8.1.3 or higher

    Printer Requirements

    Minimum Requirements:

    • Printer that supports printing from Adobe Reader

    Recommended (necessary for automated printing):

    • Printer connected to a Windows PC with Windows 98 or higher

    Required Browser Settings

    The following browser settings are applicable to your on-demand solution.

    Downloads
    Downloading files should be enabled in your browser since the SAP on-demand solution can export files to your PC. If your browser supports restricting downloads by file type, you should enable at least the XML and CSV file types.

    If your browser supports trusted sites, we recommend maintaining the download settings only for the Trusted Sites security zone and adding the following URLs to this zone:


    Pop-Ups
    The pop-up blocker should either be disabled, or the system URL should be registered as an exceptional site for the pop-up blocker. The remark about Trusted Sites from the Downloads section applies here as well.

    Advanced Internet Option Settings in Internet Explorer
    If you use Internet Explorer, make the following advanced Internet option settings:

    • The browser should be configured to use HTTP 1.1, both for connections in general and for connections through a proxy.
    • The user interface of the on-demand solution may react more quickly if you disable the "Do not save encrypted pages to disk" setting.

    Requirements for Additional Front End Components

    SAP Business ByDesign delivers additional software to be installed for specific business purposes and end-users. The software can be retrieved from the Download Center.

    Collaboration Window – current Version

    Prerequisites:

    SAP Collaboration Window - Asian Fonts Pack – current Version

    Prerequisites:

    • Microsoft Windows Operating System (see list of supported Microsoft Windows Operating Systems above)

    SAP Add-In for Microsoft Excel – current Version

    Prerequisites:

    SAP Add-In for Microsoft Outlook – current Version

    Prerequisites:

    Adobe Live Cycle Designer for SAP Business ByDesign – current Version

    Prerequisites:

    Add-In for Adobe Live Cycle Designer – current Version

    Prerequisites:

    • Adobe Live Cycle Designer for SAP Business ByDesign – Version 25.0.500.0
    • Microsoft Windows Operating System (see list of supported Microsoft Windows Operating Systems above)

    Add-In for Crystal Reports – current Version

    Prerequisites:

    Crystal Reports Viewer 2008

    Prerequisites:

    • Microsoft Windows Operating System (see list of supported Microsoft Windows Operating Systems above)