To leverage the full potential of SAP services partnership, potential partners must have a clear understanding of the commitments involved. The following table lists member commitments for SAP services partners. For information on commitments referring to local partners, please e-mail us or contact the SAP sales office nearest you.

SAP Services Partner Commitments

Partner Commitment	SAP Global Partner – Services
Sponsorship	Board level / Executive
Partner management	Dedicated and empowered global manager for the partnership
Commitment period	Two years
Joint vision and strategy	Required
Investment in key SAP initiatives	Required
Training and certification	Required
Knowledge of SAP sales process	Required
Joint customer list	Required
Joint business planning and execution	Required
Lead generation	Required to be proactive
Market development fund	Required
Joint marketing	Required
Escalation management	Required
Compliance with the SAP Risk & Quality Improvement program	Required
Joint support strategies	Required to be proactive
Compliance with SAP's customer engagement life-cycle model	Required

SAP Commitments

The following table lists SAP commitments to SAP services partners.

SAP Commitment	SAP Global Partner – Services
Sponsorship	Board level / Executive
Partner management	Global partner manager
Commitment period	Two years
Joint vision and strategy	Required
Account planning	Required
Joint business planning and execution	Required
Escalation management	Required
Usage rights for partner logo	SAP Global Partner – Services
Access to SAP Service Marketplace	Required
Listing in SAP partner directory	Required
Market development fund	Required
Joint Marketing	By invitation
Participation in SAP marketing events	By invitation