Customer Desires Vs. Retailer Capabilities
This study by Forrester identifies the challenges that retailers face when deploying a succesful omni-channel commerce strategy and highlights disconnects between retailer omni-channel tactics and consumer requirements.
HR GROUP: Staying a Step Ahead
Find out how one of the largest shoe distributors in Europe is using SAP to leverage Big Data from its sales transactions in real time. Now HR Group can better predict demand and prevent fraud – protecting its top and bottom line in style.
SPAR: Retailing in Real Time
Learn how this food, sports, and fashion retailer will deliver the ultimate customer experience by integrating customer and operational intelligence on a single, real-time platform: the SAP Customer Activity Repository powered by SAP HANA.
hybris Marketing solutions
Engage customers, delight them, and cultivate brand relationships by marketing to an audience of one.