Hoe houdt u de kosten van klanttevredenheid beheersbaar.

Lees in onderstaande ROI-reports hoe organisaties met gebruik van mySAP CRM meerwaarde tegen beheersbare kosten bereiken. Zodat u erin slaagt uw uiteindelijke doel te bereiken. Een tevreden klant terwijl u zelf ook tevreden blijft.

ROI-review

De ROI-review, gepubliceerd door Peppers & Rogers Group, is een rapport dat ingaat op de implementatie van bedrijfsbrede client-server applicaties in het algemeen en mySAP CRM specifiek.

Download gratis onderstaande ROI reports

Philips Consumer Electronics "To enhance consumer preference for our brand and products, we needed to better meet our business and end user customers varying needs." Executive summary (PDF, 361 KB) -- vereist registratie Full report (PDF, 428 KB) -- vereist registratie

Adidas-Salomon Using mySAP CRM, adidas executed on its strategy to regain market position. The company has realized a 26% internal rate of return on its investment through cost savings from automation of manual processes, increased revenue from cross-sell and up-sell efforts, and improved productivity among sales agents. Executive summary (PDF, 208 KB) -- vereist registratie Full report (PDF, 334 KB) -- vereist registratie

Audi This leading automobile manufacturer expects a 22% IRR through 2005 on its mySAP CRM implementation, resulting from more targeted lead generation, process optimization, and increased loyalty. Executive summary (PDF, 215 KB) -- vereist registratie Full report (PDF, 502 KB) -- vereist registratie

Boots Boots pharmacies is using mySAP CRM to enhance the e-tailing experience. The company expects to derive a 72% internal rate of return from its mySAP CRM initiative. Executive summary (PDF, 72 KB) -- vereist registratie Full report (PDF, 2.3 MB) -- vereist registratie