Demo: Deliver Superior Service with SAP CRM
Watch this quick demo to see how SAP Customer Relationship Management can help you solve problems on the first call, better understand customer entitlements, and transform service from a cost center to a profit center.
Five Customer Service Tactics to Increase Sales
Jun 5, 2013
As you read this, you may think this article could fall under the heading of sales tactics. I respectfully disagree. This is all about customer service, as it focuses on the way you engage your customers to make them feel comfortable about wanting to do more business with you.
Cross-Channel Service Consistency
In the digital age, consistently excellent customer service within and across all channels is the new name of the game. Hear how top executives are meeting this challenge head on – in a Bloomberg BusinessWeek report.
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