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Focus on customers with our insurance industry software

Satisfy today’s hyper-connected customers across all channels, including mobile – with SAP software for the insurance industry. Our solutions use the latest technology to help you streamline claims management, simplify policy administration, and proactively manage risk and compliance. Fast-track product development – and use cutting-edge insurance CRM to drive sales and marketing efforts.

Learn more about our insurance software
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SAP Claims Management

See how this flexible solution lets you manage claims adjuster assignments and handle changes to the resource pool to lower risk while keeping customers satisfied.

How customer-centric are you?

11%* of financial service institutions have a 360° view of their customers, and are able to provide them with a consistent omnichannel experience for all products. How does your organization compare?

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Digital insurance – from risk protection to risk prevention

New technologies are driving fundamental change in the insurance industry. Business models are being reimagined, processes are being reengineered, and employees are being empowered with real-time data and mobile apps. This thought leadership series explores the impact of these sweeping changes – and what insurers can do to capitalise on digital insurance.

Your road map to digital insurance

What forces are driving change in the insurance industry? And how can insurers take full advantage of the technologies that are rewriting the rules? Find out in our road map to becoming a digital insurer.

Creating the insurer of the future

See at a glance how the digital economy is reshaping the insurance industry. This infographic also offers new ways to compete, as well as five characteristics that insurers will need to be successful.  

The Great Fire Of Digitalization

The Great Fire of London destroyed huge swathes of the city, ushering in a new, more modern infrastructure and the birth of the insurance industry as we currently know it.Today, a new fire is raging – the fire of digitalization.

Preparing for the digital revolution

Ready to go digital? This white paper gives you a host of resources to get started. Learn how to establish a core digital framework, transform your business models, processes, and workforce – and more.

See what our customers are saying...

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Insurance in an age of customer intimacy

Learn how life and P&C insurers around the world are leveraging digital technologies such as Big Data analytics and the Internet of Things – and moving toward a consumer-first approach. Read this Economist Intelligence Unit (EIU) report for details.

Risk-finance collaboration

Progressive insurance companies are pursuing greater interdepartmental collaboration with finance. Find out how they’re making the transition – in this IDC Financial Insights report based on a global study of insurance and finance executives. 

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Get fresh perspectives from insurance industry experts

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Can Big Insurance Carriers Innovate Like Startups? Yes, if They Can Get Around the ‘Corporate Immune System’

There’s no question that the insurance industry is ready for some big ideas. The real question is who is going to bring the next “game changing” idea to a market that’s increasingly hungry for customer-centricity.

Collaboration and the Internet of Things: How Insurance Companies Can Survive and Thrive in a Networked Economy


For the insurance industry, the Internet of Things (IoT) holds tremendous promise. Today, insurers can use connected vehicles and the IOT to gather sensor data regarding driving behavior, location information, vehicle diagnostics, and more.

Final SAPPHIRE NOW Update: Digital Transformation and the Future of Insurance


The booths have been broken down, Coldplay has packed up its drums, and attendees from around the world have returned home from SAPPHIRE NOW, bursting with new ideas and experiences. Here's a final recap of the great sessions for the insurance industry at SAPPHIRE.

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Get ready for mobile policyholders

Discover how mobile technologies are forging new links between insurers and their policyholders. This infographic explores how mobile apps and data give insurance companies the opportunity to offer on-demand, personalized services that help mitigate risks and losses. 

Rethinking insurance in the mobile world

According to two global surveys by the Economist Intelligence Unit, 64% of consumers only interact with their insurers about every 6 months – or less often. Read this report to learn how the mobile channel makes it easier for insurers and policyholders to stay in touch.

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SAPPHIRE NOW + ASUG Annual Conference

Join us May 16–18 for networking, strategy, discussions, and education on the latest breakthrough solutions from SAP.

Reimagine the way you do business with SAP Digital Business Services

Businesses everywhere are transforming into digital enterprises – but it’s not always that easy. SAP Digital Business Services can help guide your transformation journey every step of the way, from strategy to technology implementation and beyond.

Our experts take a holistic approach, helping you identify and implement new processes and capabilities while ensuring your operations continue to run smoothly. We’ll work to make sure your SAP software delivers ongoing, unsurpassed value as you address the evolving demands of the digital economy. 

Get SAP training and education

Enhance your knowledge of SAP software, develop new skills, and bring more expertise to your company. Our full suite of software training and education courses and certifications can help you maximize the power of your SAP solutions.

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