With the SAP Solution Manager IT Service Management solution, Dansk Supermarked established a reliable incident and service request management process that was integrated with the company’s SAP and non-SAP software systems
Add value as an IT support organisation by enabling operational efficiency
Maximise operational efficiency by managing all facets of activities that support the smooth and reliable execution of SAP solutions and business processes. Offering an extensive set of predefined content and centralised tools, our solutions enable you to:
Handle monitoring, alerting, analysis, documentation, and administration
Control data volumes, data consistency, and job scheduling
Leverage powerful functionalities for ready-to-use reporting as well as user-defined reporting
Maintain business continuity through comprehensive test automation
Use change-impact analysis to define the integration requirements and the scope for test automation of your business and IT solutions. IT support professionals can use our software to plan comprehensive testing of software solutions in these ways:
Develop automatic and manual test cases
Manage the testers efficiently
Report on test progress and test results
Maintain business continuity by helping to ensure that solutions are technically and functionally robust
Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.
Deploy, manage, monitor, and optimise your SAP solutions and business processes with our managed services. We can help you lower IT costs, fast-track return on investment (ROI), and modernize your applications.
Understand the changing dynamics of mobile technology and how to meet the needs of a mobile workforce. Find out how organisations can gain the freedom to offer device choice and still meet mobile security requirements. Get insight into, and control of, potential mobile security risks.
SAP Solution Manager maximises the value of your support engagement with SAP. You’ll be able to streamline internal processes, minimise manual effort, reduce operational costs, and introduce new business functionality with greater ease.