Support all activities related to billing, accounting, and revenue
Reduce billing errors and outstanding receivables by managing the entire billing lifecycle for energy products and services with SAP solutions for bill to cash for utilities. Combining financial with customer-facing features, our solutions enable you to:
Manage receivables, payments, credit risk, and collections
Offer financial customer services and electronic billing and payment
Comply with legal requirements
Use automated processes, promoting reliable system performance and scalability
Meet a range of utility customer needs with flexible energy and services billing
Manage a mix of billing scenarios for energy products and utility services with SAP software that helps streamline billing and invoicing, shorten response times, and reduce disputes by enabling you to:
Implement billing rules for any division, customer group, and mix of energy and non-energy services
Change billing rules during invoicing to support compliance
Implement customer prepayment plans using standard smart meters
Integrate billing with CRM functions to improve cash flow
Streamline your billing and invoicing process for happier utility customers
Rely on solid, flexible support for your energy and services billing with SAP software. Implement and execute billing rules for any division, customer group, and mix of energy and non-energy services. Update billing rules as regulations and tariffs change, helping ensure compliance during invoice processing. Implement prepayment options using standard smart meters. Benefit from reduced process costs, shorter response times, and fewer disputes.
Take full control of your utility’s high-volume financial transactions
Consider every possible payment channel and provide sophisticated, flexible clearing control for your utility – with SAP software for receivables management and payment handling. Enable your billing professionals to assign individual clearing strategies, automate payment reconciliation, and align reports with accounting principles. Automate payment processes to reduce days sales outstanding and related costs. Quickly and accurately process payments to improve customer satisfaction.
Tailor credit decisions and collection processing to individual customers
Make reliable, comprehensive credit decisions on your new and existing customers – with help from SAP software for credit and collection management. Automate routine tasks such as interest calculation and payments. Optimise collection strategies with in-house teams and external agencies. Get a complete picture of customers’ credit and collection history to reduce days sales outstanding and the risk of nonpayment – while retaining your loyal customers.
Reimagine the way you do business with SAP Digital Business Services
Businesses everywhere are transforming into digital enterprises – but it’s not always that easy. SAP Digital Business Services can help guide your transformation journey every step of the way, from strategy to technology implementation and beyond.
Our experts take a holistic approach, helping you identify and implement new processes and capabilities while ensuring your operations continue to run smoothly. We’ll work to make sure your SAP software delivers ongoing, unsurpassed value as you address the evolving demands of the digital economy.
Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.