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Provide 5-star service with our hospitality software

Deliver a superior guest experience with SAP software for the hospitality industry. Improve end-to-end business processes – from planning and demand forecasting to front-end operations, reservations, and guest services. Use the latest technology to understand your customers’ needs and surpass their expectations – whether you run a hotel, resort, restaurant, casino, or entertainment company.

Learn more about our hospitality solutions
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Engaging the empowered traveler

Get to know your customers on a deeper level – so you can create compelling, personalised guest experiences that inspire long-term loyalty. Explore our solutions, and see how they can help your hospitality.

11%
higher customer profitability*

Hospitality companies realise 11% higher customer profitability when they use ad hoc analysis and reporting combined with drilldown visualisation. Want to benchmark yourself with peers?

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See what our customers are saying...

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Serve up better sales and service

Engage customers across all channels with our omnichannel sales and service solutions. Explore the software, and find out how top hospitality companies are using it to shorten sales cycles by 63% – and reduce cost per service interaction by 13%.*

Meet hospitality demand – profitably

Learn how you can use SAP solutions to automate hospitality planning, budgeting, and forecasting processes. Model what-if scenarios and base decisions on cross-functional historical data to quickly find and seize new opportunities.

Omnichannel marketing

Deliver the right marketing messages through the right channels. SAP solutions help the hospitality industry gain new insights into customer behaviour, engage guests with timely, personalised interactions – and enhance brand loyalty management. 

Next-gen hospitality management

Discover how our hospitality software for travel and transportation unifies traveler and market data into a single view – so you can anticipate and respond to customer behaviours, make fact-based decisions, and improve the overall guest experience.

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See what the travel and transportation community is talking about

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Join the SAP Travel,Transportation, and Hospitality Community

Connect with other travel and hospitality experts, and explore the industry’s latest news, ideas, and hot topics – in the SAP for Travel and Transportation community.

The Economic Impact of Travel and Tourism

Everyone loves to travel – but where are they going and what are they spending? Let’s take a look at the financial impact of travel and tourism around the world.

Tighter Regulations for Peer-to-Peer Rental Services?

Montreal-area hoteliers want to see some specific restrictions imposed on private online accommodation sites like Airbnb. Here’s an update on the battle to date. 

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Reimagine the way you do business with SAP Digital Business Services

Businesses everywhere are transforming into digital enterprises – but it’s not always that easy. SAP Digital Business Services can help guide your transformation journey every step of the way, from strategy to technology implementation and beyond.

Our experts take a holistic approach, helping you identify and implement new processes and capabilities while ensuring your operations continue to run smoothly. We’ll work to make sure your SAP software delivers ongoing, unsurpassed value as you address the evolving demands of the digital economy. 

Get SAP training and education

Enhance your knowledge of SAP software, develop new skills, and bring more expertise to your company. Our full suite of software training and education courses and certifications can help you maximise the power of your SAP solutions.

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