Life is good, Inc.
Customer Snapshot: Overview
Donating 10% of profits has helped more than 310,900 children in the U.S and Haiti
Life is good, Inc.
Number of Employees
Boston, Massachusetts, USA
Line of Business
Finance, Human Resources, Manufacturing, Sourcing and Procurement, Supply Chain
SAP Apparel and Footwear
Customer Snapshot: History
After designing and hawking t-shirts for five years from the back of their van, Bert and John Jacobs were struggling to keep their dream of owning a business alive. That’s when a grinning face and three simple words helped turn the brothers’ last few dollars into a $100 million-a-year business.
Customer Snapshot: Business Model
The company donates 10% of their net profits to support the Life is good Kids Foundation. Life is good established the not-for-profit organization to raise money to help children overcome violence, poverty, and illness. The foundation directly funds the Life is good Playmakers Program, which provides training and support for childcare professionals to help children grow up feeling safe, loved, and joyful.
The like what you do lifestyle...
Customer Snapshot: Success Strategy
More than a Motto
By embracing optimism, Life is good provides customers with something greater than t-shirts, hats, and greeting cards. The brand provides hope by shifting the focus from what’s wrong in the world to what’s right in the world. And in a world where customers co-author the story of a company’s brand, the brand doesn’t own the stories; they belong to the customers.
Focusing on the good...
Because a core value of Life is good is delivering optimism to those who need it, the company committed themselves to improving their ability to deliver products to those who order them. Life is good sells hundreds of unique items through their global distribution channels. But the company sometimes struggled with fulfilling orders, even ones placed months ahead of time. The company attributes these fulfillment lapses to a lack of visibility into their supply chain status at any particular point in time.
These superpower values guide the company and their employees in everything they do. But enabling simplicity in a company that involves complex design, manufacture, supply chain, sales, and financial processes requires technology. Life is good turned to SAP because of their expertise in the apparel and footwear industries and SAP’s ability to integrate and automate vital business functions.
Enter SAP: The SAP Experience
By choosing the SAP Apparel and Footwear Solution (SAP AFS) package, Life is good standardized on a solution that ensures consistent, high-quality production. With SAP partner attune, Life is good followed SAP best practices for standard implementation and transitioned to SAP AFS in only 6 months without interruption to business.
Just 26 weeks...
Life is good used to shut down their warehouse for one week to physically inventory items. After implementing SAP, the company can conduct inventories without disrupting operations. In the back office, importing sales orders once took more than two weeks to complete, but are now finished the same day with SAP AFS. Similarly, online orders during peak buying seasons that formerly took five days can now be completed in one.
How Life is good is using SAP...
Better Business: Benefits
Now that Life is good is managing business more effectively with SAP, the company takes great pride in their on-time deliveries. Customers are happier and Life is good is saving money in the process. Monitoring key performance indicators (KPIs) with SAP AFS enables Life is good to plan more accurately and effectively for everything from raw materials to payroll.
Most measurable benefits...
Better Business: Run Simple
Along with customer commitment, community involvement is in the Life is good corporate DNA. Automating with SAP AFS liberates Life is good to fulfill their community-focused goals. The company harnesses the assets of their brand to bring visibility and support to the Life is good Playmakers Program, which helps train child professionals to use the power of play to build healing, life-changing relationships with the children in their care.
When you buy Life is good, you're helping kids...
Focus on the Good and it Will Grow
As Life is good dives deeper into the complexities of their operations, particularly as they grow the core business and expand the brand to new products, the more they will need the support of technology and innovation. Fulfilling customer promises is one way Life is good focuses on the positive, and SAP helps the company keep their promises to deliver on time.
Supporting our optimistic mission...