Service

• Why SAP for Lines of Business
• Our Experts
• Service Solutions
• Resources
• Customer Testimonials

The keys to a stellar service organization?

Quick issue resolution, profitable interactions, and streamlined processes

Exceed customer expectations and drive revenue through your service interactions and operations – with service software designed for businesses of any size.

The potential benefits?

• Improved first contact resolution (FCR) rate
• Increased cross-sell, up-sell, and bundling revenue
• Optimized resource utilization

• February 09, 2012SAP Extends Offer to Acquire SuccessFactors, Inc. and Waives CFIUS Condition ›
• February 08, 2012SAP Wins Two GRC Technology Innovation Awards from Corporate Integrity ›
• February 07, 2012SAP to Arm Small and Midsize Enterprises With Real-Time Analytics Powered by SAP HANA™ ›
• February 06, 2012Latest Round of Innovations for SAP Business Suite Anticipates Customer Needs ›
• February 02, 2012SAP Extends Offer to Acquire SuccessFactors, Inc. ›
• January 30, 2012ARaymond Network Drives Growth With Enterprise Performance Management Solutions from SAP ›
• January 26, 2012Varian Medical Systems Uses SAP to Support Sustainability and Compliance With REACH and RoHS ›
• January 26, 2012SAP Achieves 2011 Sustainability Goals With Increases in Carbon Efficiency, Women in Management and Employee Engagement ›
• January 26, 2012SAP Extends Offer to Acquire SuccessFactors, Inc ›
• January 25, 2012SAP Reports Best Ever Results – Full-Year 2011 Software Revenue Increases 25% at Constant Currencies to €4 Billion – Non-IFRS Operating Profit €4.8 Billion at Constant Currencies ›