Get a 360° view of customers with our CRM software

Engage customers with personalized, differentiated experiences across all channels, using SAP 360 Customer powered by SAP HANA – our cutting-edge customer relationship management (CRM) software. Tap into complete, real-time customer insights including social media sentiment. Improve your sales, service, and marketing effectiveness. And take advantage of in-memory analytics, predictive capabilities, mobile, and more.

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SAP 360 Customer

Learn how SAP 360 Customer can help you transform your customer experience.

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Turn Your Marketing Vision into Reality

Discover how you can improve segmentation, deliver personalized offers, and drive cost-effective campaigns with our marketing software. Find out how you can tap into real-time customer insights – and maximize the return on your marketing investments.

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Make Every Customer Conversation Count

Give your sales people the tools they need to close more deals, faster – with today's savvy customers. Learn how our sales software can provide real-time customer insights anytime, anywhere – for improved sales effectiveness and pipeline performance.

Call center agent providing superior service by using SAP CRM

Run a World-Class Service Organization

Find out how you can wow your customers, drive service revenue, and speed issue-resolution with our service software. Browse the solutions, and see how they can provide instant access to real-time customer insights – for more profitable interactions.

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