The utilities industry faces many global challenges, from compliance and deregulation to new technologies and profitability. To address these challenges – and provide more competitive electricity, gas, and water services while under constant pressure to raise productivity and lower costs – utilities are seeking innovative ways to conduct their business processes flexibly and efficiently.

The SAP for Utilities solution portfolio enables the business process platform that you need to:

• Improve customer service through increased responsiveness and tailored solutions
• Reduce costs through a wide range of different collaborative and highly transparent processes
• Mitigate risk through a high compliance with all regulatory and environmental requirements

With a business process platform, you can also integrate process steps from existing investments while planning, composing, and orchestrating new and flexible business processes.

Real-Life Business Innovation

• Customer success stories – Read real-life examples of how utility companies benefit from business process platforms today.
• Advanced Metering Infrastructure (AMI) – Visit SAP's community network to learn how SAP provides a seamless integration of AMI to enable end-to-end processes through a business process platform.

Building Business Innovation

• Enterprise services for the utility industries – Visit the Enterprise Services Workplace (ES Workplace) for SAP for Utilities and explore the enterprise services available for utilities processes. Hosted by SAP, the ES workplace lets you navigate from core industry processes down to details about related enterprise service definitions.
• Enterprise SOA in community – Learn about, test drive, define, and develop enterprise services in SAP's community area dedicated to enterprise SOA. Whether you are just getting started with enterprise services or ready to start building, the community network provides information and the means to collaborate with others on the topic.

With SAP for Utilities, you can achieve operational excellence by seamlessly integrating processes and new technologies within and beyond your corporate boundaries – facilitating collaboration and ensuring compliance along your value chain.