SAP for Utilities
Customer Successes
Companies that successfully use the SAP for Utilities solution portfolio range from global investor-owned enterprises to midsize and smaller public-owned municipalities. They operate in markets that are either still fully regulated or that are already open to competition at various levels.
The list of utilities companies currently using SAP for Utilities solutions is, in itself, impressive proof of the popularity and success of SAP's offerings.
Featured Customer Successes
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Statkraft See how Europe's second largest producer of energy based on renewable sources manages projects with SAP Consulting and the SAP xRPM composite application. |
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Petróleos de Venezuela This gas utility brought outsourced transaction operations back inhouse using SAP for Utilities – and cut costs, improved service, and achieved ROI in 30 days. |
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Stadtwerke Düsseldorf This German utility used SAP NetWeaver Application Server to improve efficiency, cut costs, and standardize its IT landscape – giving suppliers more transparency. |
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RWE Group SAP Safeguarding helped utility RWE Group use SAP Strategic Enterprise Management to harmonize groupwide consolidation and planning, and mitigate technical risks. |
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Aquarion Water Company
Find out how this public water supply company completely overhauled its IT infrastructure by implementing the SAP for Utilities solutions portfolio.The result: a common view of real-time information, more efficient scheduling of repair calls, better customer service with faster response times and reduced revenue leaks.
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Business Transformation Studies
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Bluewater Power Distribution
Read how SAP software helps Bluewater Power Distribution effectively compete in a deregulated marketplace. With increased confidence in regulatory compliance and financial information, Bluewater improved statistical tracking, visibility and cost controls across operations, and ability to respond to new business opportunities.
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Business Transformation Studies
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Brutélé
Consider the measurable gains -- increased efficiencies and improved productivity -- of Brutélé's return on its mySAP CRM investment. Brutélé projects an IRR of 26% through 2008. Benefit areas include increased customer service center and helpdesk productivity, reduced payment cycles, and more accurate billing.
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ROI Case Studies
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Canadian Niagara Power
Read how Ontario-based Canadian Niagara Power gained a new way to proactively monitor system performance in just two days -- with the help of SAP Active Global Support and the SAP Solution Manager tool.
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Customer Success Stories
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Case study book: SAP NetWeaver as a Strategic Business Intelligence Platform
Read why organizations need a flexible, scalable, and comprehensive
infrastructure as the platform for their business intelligence strategies. Enterprises need a "single version of the truth" on which to base strategic, tactical, and operational decisions to make sure that strategy is aligned with execution.
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Case Studies
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City of Cape Town
Read how SAP software enabled the City of Cape Town achieve its goal to replace multiple, outdated legacy systems with a single, integrated ERP and utility billing system -- providing ongoing cost savings and unlocking revenue streams to support future services for its citizens.
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Customer Success Stories
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City of Tacoma
Learn why the City of Tacoma, located in the U.S. state of Washington, replaced its entire IT infrastructure with integrated software from SAP. Improved efficiencies and resource allocation for the city government included automated budget billing, 24x7 self-service for customers, and increased customer satisfaction.
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Customer Success Stories
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Comgás
See how this gas utility optimized its asset management and maintenance activities from manual to automated business processes. The firm was the first in Latin America to deploy the SAP xApp Mobile Asset Management (SAP xMAM) composite application to help field technicians to resolve problems faster.
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Customer Success Profile
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Comisión Federal de Electricidad
Discover how the SAP MaxAttention support option safeguarded this Mexican utility's upgrade to the SAP ERP application. Keeping the implementation on time and within budget resulted in significant savings in hardware and TCO, and complete transparency across financials, materials, management, and plant maintenance.
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Customer Success Profile
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Conectiv Energy
Review how this energy supplier implemented lean operations using the SAP Visual Information for Plants application by NRX (SAP VIP) with the SAP NetWeaver platform as the IT infrastructure. Connectiv reduced urgent work orders by up to 20%, storeroom inventory by 20%, and work-order execution time for stock items by 90%.
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Business Transformation Studies
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