SAP for Telecommunications
Customer Successes
The SAP for Telecommunications solution set is helping companies around the world to streamline business processes and maximize business-building opportunities.
Read these success stories to learn how organizations are implementing state-of-the art functionality:
Featured Customer Successes
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Telefonica de Espana
Review how this telecom firm uses SAP Supply Chain Management and SAP Advanced Planning & Optimization to cut costs and boost productivity and order processing. |
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 Read the full story (PDF).
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Vodaphone Egypt
Check how this Vodaphone mobile telecom division gained information integrity and competitive insight using software from Business Objects, an SAP company. |
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Read the full story (PDF).
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Shaanxi Mobile
Examine how this Chinese mobile provider uses BusinessObjects XI software with operational and marketing data to respond to opportunities and threats. |
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Read the full story (PDF). |
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Verizon
This leading provider of communications services uses BusinessObjects Web Intelligence software to provide Web access to key business data and cut report production time by 99%. |
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Aircel
Learn how a packaged solution comprising SAP software and SAP Consulting services enabled telecommunications provider Aircel to introduce a single HR solution for its entire organization. Aircel implemented state-of-the-art software quickly and affordably -- reducing manual effort and streamlining key processes.
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Customer Success Stories
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Andrew Corporation
Discover how Andrew Corporation has implemented the SAP Customer Relationship Management (SAP CRM) application to unify the forecasts of all its salespeople so that executives can make corporate-wide plans and sales projections. SAP Consulting services assisted the company with implementation.
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Customer Success Stories
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Avaya GlobalConnect
Read how this global provider of communications solutions used SAP customer relationship management (CRM) software to improve service delivery -- resulting in improved service for channel partners, enhanced customer service and satisfaction, a sharper competitive edge, and 129% internal rate of return (IRR) after two years.
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Customer Success Stories
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Brutélé
Consider the measurable gains -- increased efficiencies and improved productivity -- of Brutélé's return on its mySAP CRM investment. Brutélé projects an IRR of 26% through 2008. Benefit areas include increased customer service center and helpdesk productivity, reduced payment cycles, and more accurate billing.
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ROI Case Studies
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Corporacion Digitel
Explore how this major Venezuelan telecommunications services provider turned to SAP Education to help improve employee productivity in using the company's SAP software. Job-related skills improved by more than 35%, productivity increased by more than 33%, and training paid for itself in less than one year.
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Customer Success Stories
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Deutsche Telekom
Read how this telecommunications service provider reduced IT costs by almost €10 million per year by migrating 15 disparate legacy systems to SAP Revenue Management and Contract Accounting. SAP Consulting helped with the migration and implemented additional capabilities to support future requirements. IDC (2006)
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Case Studies
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E-Plus
Read how Germany’s third-largest mobile network operator, with a 13% market share, chose the dealer management functionality within SAP's customer relationship management (CRM) software to build a platform for managing the 2,500 dealers who account for 80% of the sales made to its 10.1 million customers.
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Customer Success Stories
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E-Plus
See how this German mobile network operator chose dealer management functionality in the mySAP Customer Relationship Management application to manage 2,500 dealers who account for 80% of sales made to 10.7 million customers -- and with the help of SAP consulting services, a platform scalable for future business.
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Customer Success Stories
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Ericsson
Consider how Swedish high tech heavyweight Ericsson integrated data from its 130,000 vendors worldwide by introducing SAP NetWeaver Master Data Management functionality to update its existing SAP software landscape -- consolidating data, adapting applications more quickly, and driving future growth.
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Customer Success Profile
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mobilcom
Read how German telecommunications giant mobilcom implemented the SAP for Telecommunications solution portfolio to expedite invoicing for 2.46 million customers. Along with industry-specific functionality, mobilcom took advantage of SAP portal technology and SAP software for enterprise resource planning (ERP).
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Customer Success Stories
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