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SAP for Telecommunications

CUSTOMER REFERENCES

The SAP for Telecommunications solution set is helping companies around the world to streamline business processes and maximize business-building opportunities.

Read these success stories to learn how organizations are implementing state-of-the art functionality:

Featured Case Studies and Stories

Telecom Operator Telefonica de Espana
Review how this telecom firm uses SAP Supply Chain Management and SAP Advanced Planning & Optimization to cut costs and boost productivity and order processing.
Read the full story (PDF).
Egyptian Businessman Checking Cell Phone Vodafone Egypt
Check how this Vodafone mobile telecom division gained information integrity and competitive insight using software from SAP BusinessObjects.
Read the full story (PDF).
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Asset Type:  
 Title   Asset Type 
"SAP Service and Asset Management Customer Reference Book"
Read the experiences of SAP customers of all types who are using the SAP Service and Asset Management solution to achieve success in service and service parts management. Gain insight from their experiences as to how your company can derive value from SAP Service and Asset Management today. 
     SAP Service and Asset Management Customer Reference Book (2 MB)
Customer Success Book
Aircel
Learn how a packaged solution comprising SAP software and SAP Consulting services enabled telecommunications provider Aircel to introduce a single HR solution for its entire organization. Aircel implemented state-of-the-art software quickly and affordably – reducing manual effort and streamlining key processes. 
     Aircel (161 KB)
Customer Success Stories
Bezeq
See how Israeli telecom giant Bezeq used the SAP NetWeaver technology platform and a service-oriented architecture to power up its mobile technicians and keep its competitive edge. By adopting SOA, Bezeq was able to dramatically improve processes surrounding service calls.  
     Bezeq (964 KB)
Customer Success Stories
Cisco-SA
Learn how Cisco-SA, a leading provider of end-to-end video broadcast networks, is supporting its rapid growth – transforming its worldwide business processes by integrating its disparate business systems with the SAP ERP application. 
     Cisco-SA (1 MB)
Business Transformation Studies
DB Dialog Telefonservice
Learn how German rail passengers are benefiting from the improved services offered by DB Dialog Telefonservice. SAP Business Communications Management helps the company react more quickly to unforeseen events, handle its high call volume more effectively, and achieve significant cost savings. 
     DB Dialog Telefonservice (322 KB)
Customer Success Stories
Digitel GSM
Read about Venezuela-based Digitel GSM and how its SAP ERP upgrade helped it comply with regulations around the introduction of the new bolívar fuerte currency – as well as reduce its total cost of ownership, improve productivity and accuracy, and enhance decision making. 
     Digitel GSM (278 KB)
Business Transformation Studies
E-Plus
Disover how E-Plus, Germany's third-largest mobile network operator, is increasing competitive advantage while cutting overhead with its dealer management solution supported by SAP Customer Relationship Management, SAP for Telecommunications, and SAP NetWeaver Portal. 
     E-Plus (305 KB)
Customer Success Stories
KPN
Discover how a leading telecommunications and information communication technology service provider tracks and analyzes 10 million calls per day. With SAP BusinessObjects XI solutions, this company provides detailed, timely call analyses to its 35 million customers and raises customer service to a higher level. 
     KPN (814 KB)
Customer Success Stories
mobilcom
Read how German telecommunications giant mobilcom implemented the SAP for Telecommunications solution portfolio to expedite invoicing for 2.46 million customers. Along with industry-specific functionality, mobilcom took advantage of SAP portal technology and SAP software for enterprise resource planning (ERP). 
     mobilcom (179 KB)
Customer Success Stories
MobilKom
Investigate how this Czech telecommunications enterprise found time to focus on strategic planning and innovation by introducing the SAP Business All-in-One solution and SAP Best Practices Baseline package to standardize its business processes. Using ASAP Focus, the telecom completed the project in four months. 
     MobilKom (159 KB)
Customer Success Stories
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