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UNDERSTAND YOUR CUSTOMER & DELIVER A UNIQUE SHOPPING EXPERIENCE
Winning in retail requires understanding the customer. The first in a three-part series of reports by the Economist Intelligence Unit reveals how you can better connect with customers' lifestyle needs and demands – to successfully deliver not only the right products, at right time, for the right price, via the right channel, but also a fresh, relevant shopping experience that builds customer loyalty.
Read part one of the three-part report (PDF, 1.3 MB). Log-in required.
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How Agile Retailers Inspire Customers |
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French Connection
The French Connection Group retuned its brand and manage growth with stable reporting; fast, easy access to sales; and financial, inventory, and other support information from SAP for Retail. See how (PDF).
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REWE Group
Tasked with ensuring fast, accurate settlement of vast numbers of invoices, this retail payment agent replaced a homegrown application with SAP software and is seeing the benefits. Find out more (PDF).
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Room & Board
SAP software is helping this Minneapolis furniture retailer deliver a superior customer experience through improved business intelligence and a better understanding of its customers. Read the story (PDF).
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Pantaloon Retail (India)
SAP is helping this retail innovator – voted "International Retailer of the Year" by the National Retail Federation – use IT to help differentiate its brands. Read how (PDF).
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KarstadtQuelle
Europe's leading department store is leveraging better understanding of its customers and its business thanks to SAP Supplier Relationship Management. Read the success story (PDF).
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 Watch customer videos.
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Succeeding in Retail Management
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Harrods Integrates Processes to Reduce Costs
See how Harrods is using SAP solutions to standardize core business processes, implement automated and integrated solutions, and optimize IT resources to reduce costs. Watch the video.
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Brookshire Improves Decision Making
With 160 supermarkets and 12,000 employees in the southeastern United States, Brookshire Grocery is using SAP solutions to improve decision-making by delivering information to store operators faster. Watch the video.
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The Home Depot Gains Data Visibility
Learn how The Home Depot is using SAP for Retail to streamline business processes, gain consistent and full visibility of inventory data, and improve customer experiences. Watch the video.
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SAP RETAIL INNOVATIONS |
Demand Insight and Innovations
By unlocking your point-of-sale data and assembling a complete picture of buying behavior, demand insight services enable you to maximize business performance and deliver value to your shoppers. Learn more.
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Spotlight on Fashion Retail |
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Fashion retailers can win customer's hearts and wallets by understanding consumer desire, anticipating demand, and inspiring consumers with exciting products. Read more (PDF, 200 KB). Log-in required.
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OPTIMIZE. COLLABORATE. TRANSFORM.
Discover how your business network can become more seamless and flexible for a more successful business.
Financial Excellence
Discover how you can translate financial excellence into business performance. Learn more.
Best People & Talent
Discover how companies find, develop and retain the best people and talent.
Learn more.
Strategic IT
Explore how delivering efficiency, insight, and flexibility enables IT to help close the gap between business strategy and execution. Learn more.
Responsive Supply Networks
Rethink business-as-usual supply chain approaches and move toward a collaborative decision environment to achieve higher customer satisfaction and profitability. Learn more.
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SAP EVENTS |
SAPPHIRE 2008 Online
Missed SAPPHIRE 2008? The very best of SAPPHIRE keynotes and presentation sessions are available to you now, online, for free. Watch the Webcasts from:
SAP provides information and demonstrates our business solutions at conferences, events, and seminars around the world. Find an event near you.
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SAP COMMUNITIES
Business Process Expert Community
Join an SAP Business Process Expert community designed specifically to target the needs of the retail industry. To learn more or join a retail dialogue,
register for this unique community.
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Unsurpassed Expertise for Midsize Companies
Discover the business-building benefits of SAP solutions for midsize enterprises. Easy to implement and use. For fast ROI.
Learn more.
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Contact UsStart a conversation with SAP about our retail solutions. You can:
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