Zappos' customer is shopping online – made possible with the help of SAP retail software

Zappos: gaining visibility with scalable solutions

Find out how leading online retailer Zappos leveraged our scalable retail software systems to ready its company for more growth. In the process, it also gained better visibility into reporting and its supply chain, resolved accounts payable issues, and reduced time to close.

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Featured Customer Testimonials

Shopper leaves Harrods with her purchases

Harrods: Meeting Customer Expectations

See how Harrods, one of the world's largest department stores, used our retail software systems to standardize core business processes, implement automated and integrated solutions, and optimize IT resources to reduce costs.

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Home Depot executive gains real-time visibility into inventory

The Home Depot: Streamlining Processes

Discover how Home Depot, the world's largest home improvement retailer, is using SAP retail software solutions to streamline business processes, gain full visibility of inventory, and improve the customer experience in-store and online.

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Customer establishes payment plan with customer service agent over the phone

Layby Services: Launching New Business

Layby Services Australia is an online retail platform that gives thousands of Australian consumers the option to pay for items in installments. See how they used an SAP Business All-in-One solution to jumpstart the new business, while delivering superior customer service.

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More Customer Testimonials

Index Living Mall: Delivering Stellar Service

Learn how this Thai mall is gaining ground in a fiercely competitive market by integrating its processes to deliver five-star customer service.

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Eldorado: Accessing Business Intelligence Faster

Read how electronics retailer Eldorado used SAP NetWeaver Business Warehouse Accelerator to reduce the time required to prepare KPI reports by 79%*.

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Grupo Fasma: Gaining Efficiency

See how Grupo Fasma used our merchandising software to improve employee efficiency and reduce merchandise and warehouse administration costs.

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Fossil: Benefiting From a Global View

Learn how retailer Fossil replaced its outdated legacy systems with our retail software and ERP solutions to gain an enterprise-wide view.

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Pantaloon Retail: Closing Books 15% to 20% Faster*

See how Pantaloon Retail in India achieved 5% to 10% reductions in account receivables and closed its books faster.*

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Chico's: Lowering TCO

See how Chico's uses our retail software to lower total cost of ownership (TCO), reduce administration tasks, and improve customer satisfaction.

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Brookshire: Reducing HR Costs

Learn how Brookshire Grocery Company improved the productivity of its benefits staff by 50% with SAP ERP Human Capital Management.*

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Coop: Reducing Processing Costs by 96%*

Discover how food retailer Coop reduced processing costs by 96% and inventory costs by 13% – while improving its internal rate of return.*

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*All implementation results are for informational purposes only and the examples provided while based on actual SAP customers' experiences do not represent commitments or guarantees by SAP and/or its partners. Actual pricing, costs, and implementation results may vary, based on customer-specific requirements and needs. The only warranties for SAP products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.