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SAP for Public Sector

Customer References

SAP for Public Sector is helping public administrations around the world embrace innovative government initiatives.

Featured Case Studies and Stories

City Clerk Assisting Young Citizens Birmingham City Council
The largest local authority in the United Kingdom transformed corporate services using SAP Business Suite applications and the SAP NetWeaver technology platform.
Read the full story.
Man in Office Municipality of Tampico
Review the ways in which this Mexican city municipality dramatically improved its response to public service requests when it implemented SAP software.
Read the story.
City Clerk Helping Citizens with Services Spanish Civil Guard
See why this key Spanish security institution chose SAP solutions to provide more reliable, less redundant data and enhance mission readiness.
Read the details.
Managers Using SAP ERP City of Houston
SAP Consulting helped Houston use SAP ERP to improve management of US$2 billion in assets, make financial information available online in real time, and more.
Read the full story.

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Asset Type:  
 Title   Asset Type 
"SAP Drives Alliance Innovation Through Customer-Focused Ecosystems"
Examine why customer-focused ecosystems replace partner-centric ecosystems as the best impetus to drive co-innovation and respond to the complexity and timeline challenges that customers face. Vendors interested in establishing a customer-focused ecosystem look to innovators like SAP for best practices. (IDC, 2007)  Log-in required.
     SAP Drives Alliance Innovation Through Customer-Focused Ecosystems"  (570 KB)
ROI Case Studies
"SAP Service and Asset Management Customer Reference Book"
Read the experiences of SAP customers of all types who are using the SAP Service and Asset Management solution to achieve success in service and service parts management. Gain insight from their experiences as to how your company can derive value from SAP Service and Asset Management today. 
     SAP Service and Asset Management Customer Reference Book (2 MB)
Customer Success Book
"The Computerworld Honors Program: Erie County"
Review how Erie County, New York, uses SAP software to link county government agencies for robust integration of enterprise resource planning and public safety resources; to integrate over 25 local governments to present one government portal to clients and constituents; and to reduce costs of government technology infrastructures. 
     "The Computerworld Honors Program: Erie County"  (139 KB)
Case Studies
Albstadt and Stetten
Review the path that authorities of neighboring German ciities Albstadt and Stetten followed to share services, reduce costs, and utilize treasury resources to achieve additional revenues. Based on the SAP ERP and SAP Public Sector Collection and Disbursement applications, the new, joint business strategy benefited both cities. 
     Albstadt and Stetten  (284 KB)
Customer Success Stories
Arapahoe County, Colorado
Find out how SAP enabled Arapahoe County, Colorado, to consolidate multiple systems into one application for real-time reporting and faster procure-to-pay processes – resulting in improved vendor relations, increased staff time for value-added tasks, and compliance with the latest government-reporting requirements. 
     Arapahoe County, Colorado (930 KB)
Business Transformation Studies
Arts Umbrella
Find out how Canada's art center for youth increased its fundraising successes using Crystal Reports for timely, efficient reporting. 
     Arts Umbrella (48 KB)
Customer Success Stories
Baden-Wüerttemberg Police
Watch how this progressive German police organization set out to improve insight into its operations and become more effective. The police force now uses SAP business intelligence solutions and balanced scorecard functionality to gain insight and direct its extensive resources in the most effective way possible. 
     Baden-Wüerttemberg Police (206 KB)
Customer Success Stories
Birmingham City Council
Investigate how the largest local authority in the United Kingdom transformed its corporate services with help from SAP Business Suite applications and the SAP NetWeaver technology platform. By standardizing and consolidating its core business processes, it reduced IT complexity, lowered costs, and improved productivity. 
     Birmingham City Council (144 KB)
Customer Success Profile
Bundesagentur für Arbeit
Examine how the Bundesagentur für Arbeit, Germany's federal employment agency, implemented the SAP Supplier Relationship Management (SAP SRM) application and the SAP NetWeaver Business Intelligence component to help manage €500 million worth of infrastructure assets and to streamline procurement and reporting processes. 
     Bundesagentur für Arbeit (209 KB)
Customer Success Stories
California Department of Water Resources
Read how the California Department of Water Resources (CDWR) extended the power of SAP ERP with the versatility of collaborative electronic forms in the SAP Interactive Forms by Adobe application. With simplified operational data entry, improved data quality, and fast implementation, CDWR improved user productivity immediately. 
     California Department of Water Resources (1 MB)
Business Transformation Studies
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