Service-oriented architecture (SOA) for public sector supports government processes for flexibility and innovation, including:

• Grants management – An SOA-powered IT landscape can help program administrators build composite applications to manage all aspects of grants management, linking program managers and approval officers with supervisors, accountants, and other stakeholders. With a unified view of all interrelated activities – from initial application to final payment – you can interconnect and improve processes like planning, budgeting, monitoring, and reporting.
• Portal-based citizen services – Using components of the SAP NetWeaver platform, government administrators can build a citizen information hub, which serves as a cross-agency aggregation point for relevant data from all back-end systems – regardless of their complexity. Using standards-based output, the hub can span multiple agencies (social services, health, motor vehicles, tax and revenue, and so on) to give government workers new levels of insight and control while providing faster, more comprehensive service.
• Tax and revenue management – SOA can help integrate the complex processes and solutions currently used for tax and revenue management. Agents, officers, auditors, and supervisors are better able to share information, increase collection efficiency, and gain a single view of the taxpayer. Citizens benefit from speedier refunds, better service, and user-friendly processes.

The foundation of SOA for public sector is the SAP NetWeaver platform, which provides the technical underpinnings for open integration and the composition of new IT assets. SAP NetWeaver also powers the SAP for Public Sector solution portfolio. To find out more about this architecture and how it can help you improve your business processes, please complete the "Contact SAP" form and request information about service-oriented architecture.