Public sector organizations around the world face many challenges, including retiring workforces, complex IT infrastructures, rising demands for constituent services, aging populations, reform programs, and regulatory mandates. To address these challenges – delivering responsive services to their stakeholders while optimizing limited resources – governments are seeking innovative ways to conduct their business processes more flexibly and efficiently.

The SAP for Public Sector solution portfolio enables the business process platform that governments need to:

• Optimize limited resources in back-office public administration while delivering responsive services across their various lines of business
• Innovate and support change in response to policy and legislative actions as well as stakeholder service demands

With a business process platform, governments can also integrate process steps from existing investments while planning, composing, and orchestrating their new and flexible business processes.

Real-Life Business Innovation

• Constituent services – standardized permit scenario – Visit SAP's community network to learn how SAP supports innovative constituent services through a business process platform.

Building Business Innovation

• Enterprise services for the public sector – Visit the Enterprise Services Workplace (ES Workplace) for SAP for Public Sector and explore the enterprise services available for public sector processes. Hosted by SAP, the ES workplace lets you navigate from core industry processes down to details about related enterprise service definitions.
• Service-oriented architecture in community – Learn about, test drive, define, and develop enterprise services in SAP's community area dedicated to service-oriented architecture (SOA). Whether you are just getting started with enterprise services or ready to start building, the community network provides information and the means to collaborate with others on the topic.