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SAP for Industrial Machinery & Components

Customer References

Providing organization, flexibility, and reliability, the SAP for Industrial Machinery & Components (SAP for IM&C) set of solutions is helping organizations around the world stay one step ahead of the competition.

See a list of just some of the organizations currently relying on solutions in the SAP for IM&C portofolio. You can also read the following to get the details about how successful customers are taking advantage of these solutions:

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Asset Type:  
 Title   Asset Type 
Arctic Cat
Examine how a leading maker of snowmobiles and all-terrain vehicles went about improving service to its extensive worldwide network of dealers. The company implemented SAP CRM and SAP NetWeaver Portal and, as a result, increased online orders and reduced both errors and service support costs. 
     Arctic Cat (179 KB)
Business Transformation Studies
Black & Decker
Read why Black & Decker uses the SAP GRC Global Trade Management application to simplify global outsourcing. The SAP software is an integrated software application that provides a single point of access for all information, functions, and documents related to global trade, enabling it to manage the trading life cycle. 
     Black & Decker (178 KB)
Customer Success Stories
BOSCH Thermotechnik
Learn how Bosch Thermotechnik, one of the largest suppliers of heating units and hot-water appliances in Europe, worked with Bosch Communication Center (BCC) to set up a call center using SAP Customer Relationship Management – achieving a 31% IRR in 2007. 
     BOSCH Thermotechnik (275 KB)
Business Transformation Studies
C. & E. FEIN
Learn how Stuttgart, Germany–based C. & E. FEIN, one of the world’s oldest and most innovative makers of electric power tools, implemented customer relationship management (CRM) software from SAP to gain greater insight into its global customers in 26 countries – resulting in an improved marketing ability. 
     C. & E. FEIN (271 KB)
Customer Success Stories
C. & E. FEIN
Learn how this manufacturer of power tools achieved compliance with the Eurpean Union WEEE directive by integrating REA Recycling Administration software from SAP Systems Integration into the SAP ERP application -- with the help of SAP Consulting services -- improving efficiency of device classification and reporting. 
     C. & E. Fein (101 KB)
Customer Success Stories
Checkpoint Systems
Learn how Checkpoint Systems Europe implemented the SAP ERP application across its European subsidiaries in Germany, France, Poland, Benelux, Spain, the U.K., Norway and Finland –– achieving an automated business process, efficiency, management transparency, speed, agility and industry compliance. (IDC, 2007) 
     Checkpoint Systems  (664 KB)
Case Studies
Daikin AC Spain
Follow the story of this leading manufacturer of air-conditioning systems and its desire to improve customer service – giving customers access to information online. Daikin's successful history with SAP made the SAP Customer Relationship Management application a natural choice to improve customer service. 
     Daikin AC Spain (384 KB)
Customer Success Stories
Deere & Company
Learn how Deere & Company, a leading maker of agricultural, construction, forestry, and gardening equipment, consolidated and improved its travel and expenses processing in a single system. The firm selected and implemented the mySAP ERP application -- providing one uniform travel policy throughout the company. 
     Deere & Company (89 KB)
Customer Success Profile
DeLaval International
See how DeLaval International used the customer fact sheet – which is an enterprise service bundle available in an enhancement package for the SAP ERP application – to provide dealers with online information via a personalized cockpit.  
     DeLaval International  (162 KB)
Customer Success Stories
EBRO GT&S
Learn how this German mechanical, plant engineering, and construction company based needed business software tailored for small and midsize enterprises. The firm chose the SAP Business One application -- and quickly streamlined sales and distribution processes and enhanced business process efficiencies. 
     EBRO GT&S (129 KB)
Customer Success Stories
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