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Solution and Performance Selling
Create quotations and performance-based contracts with our industrial machinery solutions.
And, take care of equipment and tool management at the same time.
- Increase profits by improving RFQ/RFP processes, margin management, and demand generation
- Improve customer service with world-class interaction center management
- Simplify marketing activities with superior resource management and target marketing
Sauer-Danfoss: Cutting Cycle Time from 4 Weeks to 4 Hours*
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Integrated Product Development
Discover why innovation is one of the most important topics for industrial machinery and
components companies.
- Collaborate efficiently in early design phases to handle complex product structures
- Synchronize engineering, manufacturing, and service bills of materials to improve efficiency and
communication
- Increase visibility across departments with embedded analytics and a harmonized user interface
Solution Brief: Get the Most from Your Interaction Center
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Configurable Products Sales
Tap into powerful product configuration capabilities across the entire lifecycle – from forecasting and
guided selling to order processing and final billing.
- Drive customer loyalty and satisfaction with configurable solutions that meet unique
needs
- Leverage guided selling to maximize productivity, and reduce reliance on engineering
expertise
- Lower sales management and sales training costs with fast, easy-to-learn configuration
processes
Greenheck Fan: improving on-time shipment by 20%*
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Project Lifecycle Management
Get complete project lifecycle management capabilities, including quoting, costing, engineering, manufacturing,
installation, billing, service, and maintenance.
- Minimize time to profit for new projects by saving time in research, development, and engineering
- Drive sourcing and quality cost savings by using economies of scale during the manufacturing ramp-up
- Ensure transparency in project activities across customers, suppliers, contractors, and employees
Solution in Detail: SAP Portfolio and Project Management
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Collaborative Demand and Supply Planning
Balance demand and supply. Respond quickly to changes with integrated demand forecasting, sales and operations
planning, and supply network collaboration.
- Synchronize demand and supply to drive up in-stock rates and increase planning
efficiency
- Improve demand visibility and responsiveness across customers, suppliers, contractors, and
employees
- Improve on-time delivery performance to increase customer loyalty and satisfaction
Demo: Collaborative Demand and Supply Planning
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Engineer-to-Order (ETO) and Project Manufacturing
Optimize the ETO plan-to-produce process – including enterprise planning and control, plant-level
operations, manufacturing execution, and product compliance.
- Run efficient ETO operations to cut costs, satisfy customers, and meet safety and quality standards
- Get the insight you need to keep operations humming with manufacturing intelligence
- Make supply and demand data available anytime, anywhere
Cinterion: Managing Engineer-to-Order Processes
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Service Parts Planning and Logistics
Make sure you have the right parts in the right place at the right time. Manage service parts efficiently across
ordering, planning, and execution.
- Increase service reliability, availability, and revenues with our
service parts planning software
- Grow service revenue and margins – and make service a key
competitive differentiator
- Become a leading service profit center by using our service
operations and warehousing software
FAQ: SAP Software for Service Parts Planning
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Efficient Manufacturing Operations
Perfect your entire plan-to-produce process – including enterprise planning and control, plant-level
operations, manufacturing execution, and product compliance.
- Streamline operations to cut costs, satisfy customers, and meet safety and quality
standards
- Run manufacturing operations faster and smarter by optimizing
execution and inventory
- Ensure compliance with environmental, health, and safety
regulations
Demo: Efficient Manufacturing Operations
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Service Management of Field Service, Warranties, and Returns
Tightly manage service orders, scheduling, dispatch, contracts, billing, and spare parts for your installed base
of customers.
- Equip field service technicians with mobility tools to keep service and product
return costs low
- Promote the complete service lifecycle to improve
customer satisfaction and efficiency metrics
- Grow revenue and profit margins on returns, repairs,
warranties, maintenance, and field services
Brochure: Boost Your Field Service and Repair Efficiency
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Manufacturing Network Planning and Execution
Increase visibility across a network of internal plants and outsourced manufacturers – for greater
integration and collaboration.
- Reduce lead times, inventory levels, and over-shipments through better supplier communication
- Gain greater control over procurement operations and landed costs
- Minimize payment discrepancies and improve electronic billing – so you can replace paper invoices
Sauer-Danfoss: Building Web-Based Interface for Suppliers
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Sales OnDemand
Get mobile, Web, and subscription solutions to help your sales, service, and marketing teams work efficiently,
close deals quickly, and improve customer loyalty.
- Get world-class sales functionality in a
software-as-a-service or cloud delivery model
- Take advantage of subscription-based pricing and SAP ERP
integration for fast ROI
- Provide your sales force with access to productivity tools
and information – anywhere, anytime
Demo: SAP Sales OnDemand for iPhone, iPad, and Blackberry
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Logistics and Fulfillment Management
Get fulfillment tools that help you promise orders, manage inbound and outbound freight, and ensure efficient
receiving, storage, and shipping processes.
- Ensure optimal inventory levels by managing
and tracking in- and out-bound warehousing activity
- Use robust supply chain processes to
maximize asset use and cut inventory and transportation costs
- Consolidate orders to improve
available-to-promise commitments and on-time delivery performance
Artoni: Improving Operational Efficiency and Reducing Logistics Costs
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Make-to-Order (MTO) Manufacturing
Initiate the entire MTO plan-to-produce process, including enterprise planning and control, plant-level
operations, manufacturing execution, and product compliance.
- Run efficient MTO operations to reduce
costs, while satisfying customers and quality and safety standards
- Keep MTO operations humming with our
manufacturing integration and intelligence software
- Ensure MTO supply and demand data
availability with our supply chain performance software
Areva: Running Better Manufacturing
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Advanced Reverse Logistics Management
Improve operations and analytics for reverse logistics – including warranty, returns, and repair processes
– using our industrial machinery and component solutions.
- Boost warranty service levels while speeding up
repair and return processes
- Ensure timely collection and reporting of warranty
information – to protect profit
- Drive down costs by using predictive analytics along
with user-friendly tools and dashboards
Thought Leadership: Drill Down to Warranty Management Details
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Optimized Asset Operations and Maintenance
Manage all aspects of asset operations – from procedure documentation to shutdown planning, viewing of open
work orders, and coordinating purchased services.
- Improve run time and
equipment reliability – while cutting costs – with integrated maintenance
- Gain greater visibility and
control of manufacturing operations
- React faster to unplanned
disruptions, increase asset uptime, and narrow process variability
Solution Brief: Integrate the Plant Floor and the Enterprise
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Continuous Product and Service Innovation
Respond quickly to market needs by managing your portfolio performance, product road map, ideas, concepts,
innovation, resources, and costs.
- Link continuous innovation
with program and project performance – and understand the impacts
- Foster a culture of
innovation with better research, development, and engineering processes
- Connect key functions in a
closed feedback loop – enabling continuous improvement
Success Story: Textile Company Establishes Virtual Teams
Solution in Detail: How to Foster Continuous Innovation
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Embedded Product Compliance
Track and document product properties and the use of materials and chemicals to comply with trading and
environmental, health, and safety (EH&S) regulations.
- Protect your brand from
costly noncompliance by mitigating product design and distribution risks
- Rely on embedded product
compliance, and keep pace with evolving global regulations
- Introduce a clean,
cross-functional process to make compliance easier – reducing your risk
Solution in Detail: Embedded Product Compliance
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Salesforce Management
Improve your sales forecasting, territory planning, account maintenance, pipeline management, and demand planning
– by relying on integrated and automated sales solution.
- Help your sales force acquire profitable customers, speed buying decisions, and improve productivity
- Increase revenue and foster sales force potential with customer relationship management software
- Tighten account data control, and improve accurate reporting on sales leads and opportunities
Harris Products Group: Working Smarter and Increasing Profits
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Centralized Sourcing and Contract Management
Manage sourcing and contracts centrally by connecting supplier management, sourcing, contract management, and
operational procurement processes.
- Gain visibility into demand,
maximize savings, and reduce supply chain risk
- Ensure global contract compliance,
and mitigate contract risk
- Rely on procurement processes
specifically designed for industrial machinery companies
Solution Brief: Sourcing Solution for Rapid and Sustainable Savings
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Solutions Designed for Growing Industrial Machinery Companies
Improve operating efficiencies for future growth in the industrial machinery and components industry – and
fast deployment for a rapid return on investment.
- Reduce time to market, and increase response to dynamic
customer demand
- React quickly to supply disruptions with better visibility
and collaboration
- Improve global cost management and faster response times to
operational events
Solution Brief: SAP for IM&C Solution
Web Link:
SME Microsite
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