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"The Impact of Technology on Cost in Business Process Outsourcing"
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn how technology, if chosen and implemented carefully, will have a major impact on driving down these costs, in both the short and long term.
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White Papers
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Adaptec
Learn how this provider of storage solutions chose SAP software for managing global trade to consolidate and improve multiple import/export and shipping systems. Adaptec standardized trade compliance processes, established an audit trail, and minimized risk of noncompliance and associated costs.
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Customer Success Stories
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Cherry
Consider how SAP Consulting helped Cherry Corporation, a U.S.-based maker of computer input devices, supported by, to use the SAP CRM and SAP ERP applications, along with SAP NetWeaver components, to increase partner orders, reduce order-handling cycles, optimize market performance, and lower costs to register new IT dealers.
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Business Transformation Studies
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Citrix Systems
Learn how the most trusted name in on-demand access solutions is "going global." With SAP GRC Global Trade Services, Citrix has consolidated all global trade screening within a single application – reducing maintenance costs, training expenses, and transaction times, while ensuring full compliance with global trade regulations.
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Business Transformation Studies
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Evergreen Solar
Get the facts on how Evergreen Solar of the United States replaced legacy software with a solution based on mySAP Business Suite applications to support its global operations. Genesis Corporate Solutions helped to complete the implementation in just 12 weeks.
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Customer Success Stories
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Intervoice
Read why this world leader in converged voice and information solutions chose mySAP ERP Human Capital Management to help manage its rapid growth. With mySAP ERP HCM, Intervoice achieved both short- and long-term benefits, including a 65% ROI, compliance with regulatory requirements, and support for continued growth.
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Business Transformation Studies
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Kontron
See why Kontron, provider of embedded computing technology and rugged mobile solutions, uses the SAP ERP application to ensure its own competitive advantage. SAP Consulting services helped it develop a template to ensure globally consistent and streamlined processes and to improve its ability to adapt to market changes.
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Customer Success Profile
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MEI
Discover how this manufacturer of unattended electronic cash transaction systems implemented mySAP ERP in 284 days – from project approval to go-live – by using SAP Service Select for High Tech. As a result, MEI reached its three-year goal of a US$9-million inventory reduction in just six months.
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Business Transformation Studies
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MusicNetwork
Read how this audio software firm implemented the SAP Business One application and reduced inventory by 17%, cut cash its collection cycle, and achieved 271% internal rate of return. The firm gained a full view of all customer data, orders, deliveries, and invoices – and saw sales productivity rise by more than 60%.
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ROI Case Studies
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Oki Data Americas
Discover how this provider of high-tech printing technologies used SAP Customer Relationship Management (SAP CRM) to create a centralized system for opportunity and account management – boosting the efficiency of sales and inventory forecasting and management, increasing pipeline visibility, and improving reporting capabilities.
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Business Transformation Studies
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SAP is helping midsize companies collaborate, innovate, and keep up with the rapidly changing needs of customers. To learn how, read these informative documents: