SAP for Higher Education & Research includes features and functions to support the following areas of student life-cycle management:

Teaching

• Academic structure/program of study
• Rules and regulations

Event Planning

• Capacity planning
• Event planning and scheduling
• Room and additional resource planning

Students

• Student master data
• Academic history
• Individual-study programs

Processes in Student Life-Cycle Management

• Admission
• Equivalency determination
• Student account management
• Registration for program of study
• Course registration
• Event, class, online learning, and examination registration
• Examination and grading
• Re-registration
• De-registration
• Progression
• Change of program
• Degree auditing
• Graduation
• Alumni

Research

• Pre-award and post-award handling
• Reimbursements

Administration

• Integrated funds and position management
• Records management

Student Life-Cycle Management and CRM

• Interaction/call center with activity management and contact management, including prospects, applicants, recruitment activities, student information, customer/learner (non-student) activities
• Customer service and support for interaction/call center with activity management and contact management, including special events for students, alumni, new customers, applicants
• Lead generation and lead management, including identifying qualified prospects for program of study
• Campaign management, particularly university offers