SAP For Automotive
Business Processes for Sales And Service
SAP for Automotive solutions support key industry sales and service processes that deliver superior customer value – and drive profitable, long-term customer relationships.
With SAP solutions, you can automate and streamline:
- Aftersales support and service – Align all aftersales service – including service sales and marketing, customer service, service delivery, and service parts logistics – to maximize profitability and revenue, improve customer service, and reduce costs.
- Dealer business management – Streamline and automate dealer operations, including customer management, vehicle sales and administration, and vehicle service and parts management, making it easier for customers to buy vehicles and acquire needed services, parts, or accessories.
- Service parts management – Integrate service parts planning and logistics to reduce service and maintenance costs – and increase reliability, availability, and return on assets – while improving customer service.
- Vehicle sales management – Manage the entire vehicle life cycle – so you can deliver the right vehicle to the right place at the right time. For vehicle importers and distributors, SAP supports the global shift from make-to-stock to make-to-order strategies.
Sales and service is enabled with applications and industry packages such as:
To find out how SAP software supports your goals for superior customer value, please complete the "Contact SAP" form and request information about industry solutions.