SAP for Automotive enables the vehicle sales and distribution channel to effectively sell and service vehicles by integrating dealer employees through portal applications and integrating dealer business management systems through Web-based services.

With SAP, you can handle a broad range of activities related to channel management, including:

• Lead analysis and processing – SAP solutions let you take advantage of capabilities to improve marketing, account, contact, and lead management, including the capture and routing of leads to a specific channel and partner.
• Dealer vehicle sales – SAP solutions give you the functionality you need to collaboratively sell and service vehicles through the distribution channel, with capabilities for configuring, ordering, and customer assignment.
• Service parts ordering – With SAP for Automotive, you can handle vehicle parts selection and ordering, warranty claim entry, and parts return.

Channel management is enabled with applications such as SAP Customer Relationship Management (SAP CRM). To find out how SAP CRM can help you improve your channel management, please complete the "Contact SAP" form and request information about customer relationship management.