SAP Mobile Banking

Go beyond the basics – integrated, omnichannel banking that wows retail and commercial customers

The branch is no longer the primary banking channel. Customers have embraced the digital revolution - they love the convenience of anytime, anywhere banking. Regardless of their preferred channel, or combination of channels, they expect banks to anticipate their needs, and enhance every interaction.

  • Shift sales to digital channels - target consumers based on their portfolio of banking products
  • Enable consumers to seamlessly engage with the bank across their preferred channels
  • Satisfy consumer demand for self-service enablement, and benefit from reduced support costs
  • Enhance traditional online and mobile banking services by including customer loyalty and rewards
  • Eliminate technology duplication across silos, and efficiently launch new features and services
Various devices using mobile apps
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Woman on line for the teller in a bank

How to Make Consumers Love Their Banks

Creating a strong emotional connection with your customers is a must if you want to keep online competitors such as Google and PayPal from stealing your vital transactions. Discover how to transform your business by creating the kind of customer experience that drives trust and loyalty.

Man sitting at table banking online using his smartphone

Mobile Apps that Build Loyalty & Revenue

The key to mobile success is to offer retail banking apps that delight your customers, exceed expectations, and encourage regular use. See how innovative companies have created highly customized mobile experiences that cultivate loyalty and convince customers to try more of your products.

Man outside on city street using a banking app on his mobile device

Why the “Customer First” Mobile Approach Works

Mobile and social media technology have created a permanent shift in consumer expectations. Banking customers now demand personalized service and 24/7 access to their accounts. Ovum explores how banks should embrace mobile technology to drive engagement and boost revenues.

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