Stakeholder Dialogue
In order to meet those demands companies are expected to be open, transparent, and responsive to stakeholders. Therefore, SAP held its first CSR Expert Advisory Panel in Palo Alto. Customers, investors, and nongovernment organizations (NGOs) like Nestlé, Goldman Sachs, and the World Bank Institute examined SAP’s CSR performance and discussed how SAP can support other companies to improve their CSR effort. The event gave SAP valuable insight in software solutions for CSR that our customers could use, while customers, partners, and NGOs encouraged SAP to continue to reinforce its engagement and better establish its presence in this area.
As a result of this productive session SAP is taking strong action to promote stakeholder input and dialog about our CSR efforts by opening up a CSR Key Performance Indicators (KPI) wiki in the online SAP Developer Network (SDN) and Business Process Expert communities. This open discussion forum gathers input from our most important stakeholders to define what issues the SAP community sees as important for CSR in the software sector in general and SAP in particular. This program will help SAP stay in-tune with and responsive to the concerns and expectations of our stakeholders and adapt our CSR programs accordingly, while also helping set standards for the industry. The wiki format easily allows every community member to join the discussion.
Citizenship Activities
In accordance with our Corporate Citizenship Guidelines, our social activities focused on education as well as on transparency and governance, and we continued our commitment to the UN Global Compact. SAP sustained its support for Transparency International (TI) as a corporate member of the German chapter and of the Steering Group on Business Principles. In this role, SAP helped to develop and to advise on the Business Principles edition for small businesses and midsize companies.
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