DELIVERING CHANGE ON DEMAND

SAP BUSINESS BYDESIGN AT COMPASS PHARMA SERVICES 

Compass Pharma Services LLC (Compass) provides outsourced contract packaging, manufacturing and distribution services to many of the world’s best-known pharmaceutical companies. The company has built a highly successful business model by responding quickly to short-run, just-in-time orders, and by providing customers with information visibility across their operations.

However, Compass lacked fully integrated systems and the ability to easily share data within the company as well as with their customers. Compass needed to rapidly implement a single, integrated business solution capable of streamlining its own internal operations while linking and sharing information across its customers’ IT systems and, they needed to do it with minimal investment in IT infrastructure and personnel along with a highly predictable, low total cost of ownership.

SAP Business ByDesign proved to be the optimal solution for Compass. It was deployed quickly with minimal employee training and without the cost and complexity of expensive IT infrastructure. Now, Compass can streamline and automate its own business processes, as well as centralize its operational data with little or no intervention by IT personnel or outside consultants. And because Business ByDesign is a Web-based solution, the company can better serve its customers by easily linking their systems to manage their outsourced processes via the Internet. In addition, SAP Business ByDesign can be reconfigured and adapted with no disruption, allowing Compass to respond with lightening speed to fast changing customer demands and new market opportunities.

“SAP has done a tremendous job of translating our business requirements into an easy-to-digest business flow within SAP Business ByDesign – it’s clear that SAP really took the time to understand how smaller businesses think and operate.”