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Providing the Tools for Better Decisions

The business user is a segment of the global workforce that has generally remained outside of the enterprise software mainstream. In their roles as decision makers, business users are generally not directly involved in more structured business processes such as customer relationship management or supply chain management – although their roles often involve the supervision and analysis of these processes. In most cases, they operate in a less structured environment, drawing on information resources as diverse as spreadsheets and Internet sites. However, their efforts can be enhanced by tools and applications designed to help organize and manage information to optimize everyday business activities and improve the way employees work.

In recent years, SAP has built a strong portfolio of solutions targeting the business user market, including advanced solutions for corporate performance management and governance, risk, and compliance. Revenues from our business user solutions grew by more than 120% in 2007, reflecting strong market demand across a wide range of industries.

Our solutions for this important market segment include:

  • Governance, Risk, and Compliance (GRC)
    Effective governance, risk, and compliance processes have become a top priority for businesses of all sizes that want to increase stakeholders’ trust and confidence. SAP solutions for GRC help ensure that customers have the proper controls in place to mitigate risk, achieve regulatory compliance, and execute their strategic goals.
     
  • Enterprise Performance Management
    In today’s increasingly global and competitive business environment, businesses need to plan faster and do more, with potentially less budget and resources. SAP solutions for enterprise performance management empower organizations to manage all financial and operational strategy, planning, budgeting, forecasting, reporting, and analytic requirements – in addition to profitability and cost optimization.
     
  • Duet Software for Microsoft Office and SAP
    Originally announced in April 2005, Duet software enables seamless access to SAP business processes and data via Microsoft Office – revolutionizing how information workers interact with enterprise applications. Duet is the result of a groundbreaking collaboration between SAP and Microsoft, and is the first joint product created and supported by these two industry leaders. In April 2007, SAP and Microsoft announced that they have deepened their relationship and will jointly enhance Duet with additional business scenarios, platform capabilities and development tools.
     
  • Project „Atlantic“
    In early 2008, SAP and IBM announced plans to deliver their first joint software product, code-named “Atlantic,” that will integrate IBM Lotus Notes software with SAP Business Suite. The combined efforts will result in a new style of applications that present information and data in the context of users familiar with the Lotus Notes desktop. This will make it easier for users to move between Lotus Notes and SAP Business Suite applications, and will greatly enhance the return on investment that companies have made in their SAP solutions.
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