Sell smarter – everywhere – with sales CRM and customer engagement solutions from SAP

Give your sales force deeper insight into who your customers are, what makes them tick, and how to win them over – with sales CRM and customer engagement solutions from SAP. From mobile apps to social selling tools and sales force automation (SFA), your team will have everything they need to make each interaction count – no matter where they are.

  • Use predictive analytics to identify gaps or velocity issues in your sales forecast or pipeline
  • Zero in on what your customers care about most and identify key influencers with tools for social selling
  • Replicate success and engage customers with dynamic playbooks and recommended activities
  • Accelerate the sales cycles through real-time enterprise social collaboration
  • Get flawless SFA execution with mobile apps and deal orchestration via pre-built ERP/CRM integration
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 Bird’s eye view of a sales team having a meeting

Reiber: Improving Sales Effectiveness

How is this kitchen infrastructure company improving the customer experience while boosting sales effectiveness? By using SAP Cloud for Sales. Learn how all four of Rieber’s sales divisions now have access to the same customer information – helping to fulfill their “One Rieber” approach to business.

Sales representative meeting with a customer

NBC: 100% of Sales Reps Meet Goals****

Facing stiff competition from online booksellers, Nebraska Book Company needed a way to better meet the needs of the college bookstores they serve. Discover how SAP Cloud for Sales helped 100% of their sales reps meet or exceed their annual goals – by giving them mobile access to real-time customer data.****

Group of friends drinking Nespresso coffee

Nespresso: Brewing Great Customer Experiences

Nespresso’s sales force has built a loyal international customer base on the philosophy that the perfect customer experience and the perfect coffee experience are one and the same. Learn how they use SAP Cloud for Sales to help create this premium experience by engaging with customers on a deeper level.

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* Source: Forrester Research 2012
** Source: Aberdeen Customer Engagement Report 2014
*** Source: Aberdeen 2014
**** All implementation results are for informational purposes only and the examples provided while based on actual SAP customers’ experiences do not represent commitments or guarantees by SAP and/or its partners. Actual pricing, costs, and implementation results may vary, based on customer-specific requirements and needs. The only warranties for SAP products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.