SAP Document Presentment

Turn ordinary customer documents into powerful communications tools – with SAP Document Presentment

Maximise the impact of customer communications with the SAP Document Presentment application by OpenText. Automatically create and present documents in dynamically adjustable formats to customers, partners, suppliers, and employees – while increasing the efficiency of document processes and reducing document-related costs.

  • Enhance communications with personalised invoices, custom forms, targeted campaigns, and more
  • Create targeted messages and correspondence with ease, using intuitive templates and tools
  • Deliver consistent information across multiple channels, including print, e-mail, fax, and mobile
  • Increase operational efficiencies by automating document-intensive business processes
  • Decrease costs with centralised document control and integration with SAP applications
  • Replace paper with electronic communications for a more sustainable, cost-effective operation
Colleagues discussing how to personalise customer communications
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Featured Resources

Exterior view of a utility plant, representing DONG Energy’s success with SAP Document Presentment

DONG Energy: Gaining an Edge with Direct Mail

Learn how this Danish utility is countering increased competition by delivering targeted messages to consumers. With SAP Document Presentment, DONG Energy is now able to create competitive direct mail campaigns overnight – and post impressive response rates.

Woman on the phone in a call centre, representing improved customer service with document presentment software

Integrate High-Volume Document Processing

Learn how SAP Document Presentment simplifies the creation of bills and other customer documents – and increases their effectiveness – by integrating output from SAP software into an optimised, high-volume document-processing environment.

Smiling customers, representing improved customer experiences with SAP Document Presentment

Improve the Customer Experience

Enhance customer satisfaction through personalised documents – while increasing document-handling efficiencies, cutting costs, and improving sustainability – with a total solution that integrates disparate content across the enterprise.

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