IT-outsourcing services have become increasingly important for SAP customers to ensure high-quality operations of their SAP solutions in a sustainable, cost-effective manner. To fill this need, application management services (AMS) – outsourcing of the management of SAP software – have been gaining importance over the last several years.

In response to this trend and the demand of customers to be able to easily identify and judge the capabilities of potential service providers in this area, SAP has developed a certification program for existing partners that provide AMS for SAP solutions. This certification (PDF), complementing the proven certificates in hosting and business process outsourcing, is available to all hosting and service partners of SAP.

To ensure ongoing high standards for the management of SAP solutions, certified providers undergo a rigorous assessment of their delivery and support capabilities every two years by the partner management of SAP.

Global Partners Certified by SAP

• Atos Origin
• Ciber
• CSC
• Freudenberg IT
• Genpact
• Hewlett-Packard
• ITC Infotech
• Patni
• Siemens
• TSFI
• T-Systems Enterprise Services
• Wipro Technologies

Local Partners Certified by SAP

• ACS
• Capgemini España S.L.U., Spain
• Capgemini Outsourcing B.V., Netherlands
• Collabera, India
• Fujitsu Consulting, USA
• Fujitsu Services Oy, Finland
• Gisa, Germany
• Larsen & Toubro Infotech, USA and India
• Logica América do Sul, Brazil
• Politec Tecnologia da Informação S. A., Brazil
• Protera Technologies, USA
• Raiffeisen Informatik, Austria
• TITAN Technology Partners, USA
• TIVIT Terceirização de Tecnologia e Serviços S.A., Brazil
• V3IT

Why Partner With SAP?

As an AMS provider, in addition to getting certified and complementing the wide range of services available through the regular channels of SAP partner management, you receive guidance on AMS best practices – along with continuous knowledge transfer by SAP.

Here's Where You Come In

As an AMS provider for SAP, you can gain these certifications:

• Local application management certification – Offers SAP-certified application management services focused on local markets.
• Global application management certification – Includes global companies that provide comprehensive service offerings to global customers and operation capabilities with a proven market coverage in three key regions: EMEA (Europe, Middle East, Africa), Americas (North and South America), and APJ (Asia Pacific Japan).