SAP and T-Systems have had a highly successful partnership for over a decade. T-Systems has comprehensive expertise in Dynamic Services for SAP Solutions as an SAP global hosting partner. In 2007, T-Systems won the Pinnacle Award in the category "Outsourcing – Hosting," and was also among the finalists in this category in 2006 and 2008.

Alliance Overview

T-Systems has a dedicated SAP relation center within the PartnerPort at SAP's headquarters in Walldorf, Germany. This facility provides a single point of contact for T-Systems and SAP staff to create innovative solutions for hosting SAP solutions. T-Systems collaborates with international experts and actively participates in the Adaptive Computing Council.

T-Systems is one of the first companies to attain global SAP Application Management Services Provider status – testimony to its expertise in maintaining and evolving SAP applications in America, Europe and Asia. T-Systems Enterprise Services is a member of SAP's partner ecosystem in over 12 countries, and is a special expertise partner with certified skills in eight areas in Germany.

With partnerships focusing on solutions for midsize companies – T-Systems has more than 160,000 customers in the small and midsize enterprise (SME) market, and is a value-added reseller (VAR) of SAP Business All-in-One solutions.

Key Customer Benefits

In addition to the classic SAP hosting model, T-Systems customers can order Dynamic Services for SAP Solutions. Based on scalable computing and storage resources, this innovative offering delivers a host of benefits for customers:

• Reap significant cost savings for customers who pay only for what they use
• Access the latest technology and enjoy guaranteed quality standards
• Gain a one-stop partner for network infrastructure, server operation, SAP application management, and customizing
• Team up with a provider of Real Information and Communication Technology (Real-ICT) who can assume responsibility for business process monitoring – reducing the number of individual service contracts
• Leverage made-to-measure solutions that run on all hardware platforms
• Tap into experience gained from supporting over two million SAP users

Alliance Focus Areas

• Dynamic Services for SAP Solutions – Active involvement in SAP's Adaptive Computing Council, Customer Advisory Board, and Enterprise Virtualization Community
• Development and implementation of provider-oriented support models, including one on SAP Solution Manager for managed service providers
• Business process monitoring
• Collaboration with teams of experts on key SAP topics
• R&D focus on new joint technology concepts at SAP Co-Innovation Lab

T-Systems/SAP References

• AREVA
• Mercedes-Benz Bank (formerly DaimlerChrysler Bank)
• Eurohypo AG
• HANIEL
• MADAUS
• Messe Berlin
• Rosenthal
• SCHNEIDERSÖHNE
• T-Mobile
• VORWERK
• Sappi

About T-Systems

Based in Germany, T-Systems is a global information and communications technology (ICT) provider. Part of the Deutsche Telekom group, T-Systems is a trusted ICT partner to over 160,000 enterprises – including multinational groups, large public-sector organizations, and the SME market. T-Systems operates more than 80 data centers worldwide, including six for Dynamic Services. Over 3,000 T-Systems specialists handle consulting, development and support for SAP solutions. More than 800 experts monitor and control hosted SAP systems landscapes. T-Systems supports over two million SAP users in over 20 countries.

Contact

Dynamic Services