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Planned CO2 emission reduction by 2020
Rapid global expansion is good for business. But it puts pressure on IT to provide easy access to critical data, identify market trends, and react faster to customers’ needs. Faced with this very situation, VELUX saw a window of opportunity to improve both performance and results with SAP.
The VELUX Group
Everybody deserves some sunshine and fresh air. And Villum Kann Rasmussen built what he called a “model” company to make it happen. He wanted VELUX, now a leading manufacturer of skylights and related products, to be the company against which others benchmark themselves.
The VELUX Group seeks to be a company that others want to emulate. Combined with core values of commitment, mutual respect, continuous improvement, and support for local initiatives the company expects to always deliver more than they promise to customers, vendors, and employees.
With manufacturing facilities in 11 countries and offices in nearly 40, the VELUX Group makes and sells some of the world’s most popular roof windows and accessories. But growth had increased the need for better data transparency and reporting, so the VELUX Group sought to strengthen their ability to react quickly to market change and demand.
Picking the right tools for the right job
Agility requires lean processes and robust reporting. The VELUX Group had been using SAP NetWeaver Business Warehouse for several years, and decided on SAP BusinessObjects business intelligence (BI) solutions. Easy-to-use and flexible, they offer better business reporting in areas like customer relationship management, sales, and logistics.
Since the VELUX Group is comprised of large and small companies, each with unique data requirements, SAP enables each one to conduct business according to their needs. One of the implementation goals was to improve self-service, so reporting is now available for management, sales, finance, logistics, forecasting, and accounting.
Benefits to internal and external customers
of BI tools across
the company in
the first year
IT spending and
dependence on IT
reporting across multiple
lines of business
With their goal of being a model company, VELUX continues to establish lean processes around the world, to improve customer experiences. The company is rolling out SAP CRM to gain improved customer insight; VELUX plans to stay close to their customers through the improved use of data.