More than 100,000 customers of all sizes and in all industries are transforming their businesses with SAP solutions. To see how SAP is helping companies like yours run better, watch the best-run stories showcased here. Explore how other customers are generating more value with SAP products and services.
SourceGas aims for exceptional customer service. That’s why it brought an outsourced call center in-house and why it used SAP Customer Relationship Management and SAP Business Communications Management to cut call handling times in half.
To better serve its 3.9 million residential, commercial, and industrial customers, read how this Brazilian electricity company advanced a corporate transformation business strategy. It invested in SAP solutions to support dispatch, execution, and monitoring of its field services through mobile software.
Listen to how Allinader successfully deployed SAP BusinessObjects Information Steward and SAP BusinessObjects Data Services to improve data quality in its operational and analytical BI reporting. Alliander is now able to get a level of quality used in its reports, while extending its data governance capabilities.
The 2012 merger of Constellation Energy with Exelon Corporation combined one of the nation's leading energy suppliers with one of its largest generation fleets. Read why at the time of the merger, Constellation was using SAP Sybase PowerDesigner software to improve the collaboration between its business and IT infrastructure.
Learn how this global mid-sized chemicals company reduced operational risk and achieved ambitious workplace safety goals. SAP helped Taminco create a standardized process to globally analyze and report on incidents, near misses, and risk behavior, ensuring safe operations and continuous safety performance improvement.
Learn how New Jersey utility company PSEG used services and best practices from SAP MaxAttention to improve system performance and business continuity. The results include a 50% reduction in CPU and database workload and a 70% improvement in response time for critical processes.
Hear how this Ireland-based utility company improved its ability to track assets and assess maintenance needs by implementing SAP Enterprise Asset Management and other SAP products, gaining tighter control of asset management and enhancing its ability to make more informed decisions about infrastructure improvements.
Hear Doug Turner, CEO of Mantis Technology Group, describe the business, the SAP technologies Mantis is using for social media analytics, and why the company is an OEM partner with SAP, providing additional functionality Mantis customers.
Take a look into how this Netherlands-based utilities firm with two million customers kept its business processes running smoothly by introducing effective data quality control. With SAP BusinessObjects Information Steward software, Alliander now has the data quality control it was looking for and has reduced IT costs by 60%.
Learn how the United Kingdom's first food-grade plastics recycler is using SAP Business One to more easily scale up and manage its growing business, helping to ensure its success now and in the future.
Learn how SAP solutions are enabling Hydro One to renew Ontario's transmission and distribution grid to connect customers to safe and reliable electricity while meeting the demands of green energy.
envia Mitteldeutsche Energie is a leading regional German energy provider. Learn how it set about improving its purchasing operations using SAP solutions – upgrading its SAP Supplier Relationship Management application and leveraging new functionality to offer customers more value in the SAP Ramp-Up Program.
See why RWE npower, one of the United Kingdom’s big six gas and electricity companies, chose SAP Custom Development to develop the “Intercompany Data Exchange (IDEX) for npower” application and manage this challenging multicompany program.
Tönsmeier Dienstleistung is a German utilities company. Read how SAP Waste and Recycling helped it work more quickly and efficiently, substantiating its advantages in black and white – with implementation costs paying for themselves in less than three years.
CitiPower and Powercor own and manage the poles, wires, and equipment that deliver power to more than one million customers in Melbourne, its inner suburbs, and parts of Victoria. Read how it uses SAP Afaria to ensure it has a truly mobile workforce – deploying field mobile apps that are updated and reliable.
Learn how New Jersey utility company PSEG engaged SAP MaxAttention services to improve operational processes. By adopting best practices for operational services, PSEG freed significant IT resources by automating many processes and eliminating the need for many time-consuming manual efforts.
Discover how EDF Energy adopted SAP Enterprise Asset Management software as a single, integrated system for managing assets at its new facility. The utility uses the software for asset monitoring and reporting, predictive maintenance, integration with key functionalities, and support for other cost-effective strategies.
Watch how Alliander provides energy to more than 3.5 million customers, with support from SAP HANA to optimize customer energy management and dynamic asset management.
Get a snapshot of how this Canadian utilities company, supplying electricity to nearly half a million customers, reduced transport request, approval, and management effort by 206 hours a month. SAP Solution Manager, its change and request management functionality, and SAP Enterprise Support services were key.
Loudon Water is a provider of water and wastewater services. Find out how it used mobile solutions from SAP to create a custom field service mobile app for its on-the-go technicians – increasing productivity for a faster, simpler order execution process and quicker, more accurate customer response.