Explore how other customers are generating value with SAP technology.
Hamra farm in Sweden has
milking cows, and visitors are welcome!
Dairy always tastes better when it comes from a happy cow. The world leader in full-service dairy farm supply, DeLaval, helps farmers maintain and milk animals in a way that increases profits and ensures animal comfort. But providing great service in over 100 countries meant improving supply chain transparency and global coordination. With the SAP Business One and SAP Event Management applications, DeLaval can better serve the world’s dairy farmers and their cows.
DeLaval International AB
Industrial Machinery & Components
SAP Enterprise Resource Planning, SAP Event Management, SAP Business One, SAP Supply Chain Management
Serving farms of every size, everywhere…
Whether a farm has one, one hundred, or tens of thousands of cows, DeLaval solutions and services help turn dairy farms into cutting-edge dairy operations the world over. IT plays a key role in making that happen by linking markets together and providing common processes and a unified way of working.
As DeLaval continues its global expansion, the dairy industry is becoming ever-more competitive. Unified operations and global data access and control are critical. With the help of continued investments in IT, DeLaval intends to stay well ahead of the herd. This means more farmers achieving sustainable, profitable milk yields, ensuring high-quality milk and food production, and improving life for animals and milkers alike.
Quick into the market...
When running a global manufacturing, distribution, and services company, unified systems and processes are a must across all regions and business units. But smaller entities within DeLaval were running disparate ERP systems that made data consolidation difficult and complicated the harmonization of reporting and intercompany processes.
Unified systems are a must…
A perfect example was the need for a standardized order management system that would enable transparent order tracking right through to DeLaval’s customers. On-time-in-full (OTIF) delivery to the end customer is crucial, but can be difficult given the complexity of DeLaval’s supply chains.
“External suppliers, our own factories, various freight forwarders, our own order management, the sales offices, and, of course, our customers are all involved in our fairly complex project business. Since our systems tend to be customized, the components are brought together from several countries using a mix of transport flows to various consolidation points and then shipped to the customers…We wanted to move away from conventional track and trace to processes that were as standardized as possible worldwide. And we needed a single application that would notify us proactively about defined events at specific times.”
– Christian Wreth, Supply Chain Manager of Supply Chain Development, DeLaval International AB
Addressing issues of disparate ERP systems…
A long-time user of SAP solutions, DeLaval uses the SAP ERP application at all its distribution centers and larger entities. To address the issue of disparate ERP systems at its smaller operating units, DeLaval worked with SAP to establish a two-tiered strategy that combined SAP ERP with the SAP Business One application.
To standardize order management, DeLaval chose the SAP Event Management application. Not only is the application accessible online, allowing internal and external partners to access and process information simultaneously, it also provides comprehensive monitoring capabilities to keep close track of deliveries and freight costs. Plus, several orders from one customer can be coordinated at the project level.
From its global rollout of SAP Business One to the planning, implementation, training, and user support for SAP Event Management, DeLaval can count on SAP to deliver projects quickly and efficiently. Fully committed to project success, the SAP Consulting organization has provided DeLaval with an integrated approach that helped ensure that SAP Event Management would deliver all the required process improvements. And DeLaval is now running SAP Business One in South Korea, Colombia, Turkey, India, and Ukraine, with plans to continue rolling out to newer markets.
10 weeks to go live with SAP Business One in a new market
– Steve Woodgate, Business Integration, DeLaval International AB
– Andreas Kästner, IT Project Manager, DeLaval International AB
Lower costs, thanks to better coordination of customer projects. Faster response times in the event of disruptions in the supply chain, thanks to automatic alerts. Mapping of processes in the standard system. And, last but not least, high acceptance among users.
Faster decisions thanks to the central product catalog
Now every DeLaval operation running SAP Business One is connected to SAP ERP via the central product catalogue. The result is accurate master data that can be accessed across all business entities. And selective reporting by operation gives users faster access to the information they need, reducing manual administration and accelerating business decisions.
With SAP Event Management, DeLaval can map the key stages of a logistics process running on the SAP Supply Chain Management application, seeing issues like delays early on.
in the event of distruptions in the supply chain, thanks to automatic alerts
in the order management and supply processes
and support for continuous monitoring using direct interfaces between SAP ERP, the SAP Business Warehouse application, and SAP Event Management
thanks to better coordination of customer projects
of processes in the standard system
As DeLaval continues to expand the safe, sustainable, and humane production of milk around the globe, they will continue to rely heavily on their partnership with SAP. From continued rollouts of SAP Business One to deployments of SAP Event Management in China and Russia, the company will stay ahead of the game and on the cutting-edge of technological innovation, so DeLaval’s customers can do the same