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On the outside, EMPR® Australia Pty Ltd has a solid reputation for quick, reliable service. But on the inside, inefficient data reporting was slowing down key business processes. By running SAP Business One software on SAP HANA in-memory database technology, EMPR has refined and improved their ability to serve customers efficiently.
EMPR Australia Pty Ltd
Wetherill Park, New South Wales, Australia
Sales, Supply Chain
High Tech, Wholesale Distribution
SAP Business One, version for SAP HANA
From their humble beginnings as a small start-up more than two decades ago, Citrix has sought to centralize applications, virtualize them, and optimize their delivery over any connection available. One driving principle is that making work better makes life better for the customers who use Citrix technology and the 8,200 people who work for Citrix.
EMPR had been relying on a standard set of fixed reports to aid business decision-making. But report generation relied on IT department resources and had absolutely no way to relate customer, product, or supplier data to each other. That’s what EMPR set out to do.
SAP channel partner Key Business Solutions Pty. Ltd., which facilitated the SAP Business One implementation, told EMPR about SAP HANA in-memory database technology. EMPR was excited by the opportunity to transform static, time-consuming reporting into a dynamic, real-time process for sales and purchasing.
To help prepare sales quotes and purchase orders, EMPR chose SAP Business One, a mature application that provides a complete business and technical solution for day-to-day operations. EMPR uses it for both storefront and online businesses, integrating effortlessly with payment gateways and third-party applications.
With SAP Business One powered by SAP HANA, EMPR enjoys real-time visibility across the organization. Better time monitoring improves inventory forecasting, and it’s now easy to match performance against goals, improving both productivity and customer service. By tying invoicing to SAP solutions, EMPR reports that cash flow has increased by 50%.
Because the SAP BPC solution is faster and more efficient than the previous system, finance and accounting team members have more time to analyze data and perform other high-value work, instead of downloading data or building reports. Additionally, IT teams have more time to work on strategic projects. Finance and accounting have reduced their demand on IT for routine tasks, increased level of self-service for executives, and have an increased ability to provide decision support with detailed financial data.