Fulton County School System: Customer Reference Video

Fulton County School System is one of the oldest and largest school districts in the state of Georgia. See how this extended school district used SAP ERP to streamline outdated process, gain better access to reliable data, and share information in a cost-effective manner.

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    • Fulton County Schools is an interesting school district or a different school district in that we're geographically divided with a school district in the middle of us. That creates a certain number of logistical challenges, a certain number of communication challenges, and so that is an everyday thing for us as we try to operate our school district. We've got 93 schools, approximately 88,000, 89,000 students in those schools, about 12,000 employees, of which 7,000 are certified or teaching personnel. Some of the real significant challenges that Fulton County Schools faced was we were using 18 different systems in our business processes to be able to support our students and our staff. And this required manual re-entry, a lot of manual entry, a lot of paperwork, a lot of cross-functional activity that didn't really need to be there. In addition to that, these systems had far outlived their usefulness. SAP was actually a little bit more expensive than a couple of the other primary software vendors. But as we looked at the options of how much it would take to modify the software in order to meet our requirements, and how well the software met the 3,500 requirements that we laid out in our procurement process, then at that point in time, SAP became the vendor of choice. It was our goal from the beginning to not go over budget and also not to make fundamental shifts in the implementation that would create some substantial changes in our business processes and end up affecting the budget. First off, we have a single point of entry now, because the software is integrated. Our 18 different software applications we were using previously were certainly not integrated and that fundamentally changed how we do business: One single point of entry that's integrated across departments and functions. This system also allowed us to change our business processes and eliminate some redundancy in our business processes. It also allowed us to be able to depend on our data much more, because as we used those 18 different systems, it was difficult to get and extract information from those databases. You had to know the right way to do it, and it was different for one database versus the other database. Now, our personnel from managers down through our operating personnel can access that data much more readily and also they see that as much more accurate data. Implementing SAP has done a couple of things that were really stark and dramatic for our school district, certainly from the operational side and certainly from the financial side. One particular example is where we kept up with our position control. Previous to SAP, position control was maintained in two different areas. Human resources maintained position control, and budgets maintained position control. And those two lists never reconciled. So we would have disagreements and arguments about whether a position was in a school or not in a school. Now we're using position budget control in SAP. And now that's shared between those two departments. And it's also shared with the schools who never had access to that information before. And since our budget is about 87% payroll and benefits, that's been a very large benefit for our school district.
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  • video Fulton County School System: Customer Reference Video

Company Profile

  • NameFulton County School System
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