- May 23, 2013VMware and SAP Collaborate to Deliver SAP® Solutions as a Service on VMware Cloud Infrastructure ›
- May 23, 2013SAP Runs Faster in 2013 BrandZ Ranking of Most Valuable Global Brands ›
- May 21, 2013EMPEA Launches New Tool Using Analytic Solutions from SAP to Help Guide Responsible Investment in Emerging Economies ›
- May 22, 2013SAP Commits to Driving Skills Development and Job Creation in Africa ›
- May 21, 2013SAP to Help Unlock the Value of Consumer Data Residing in Mobile Networks With New Cloud Offering Powered by SAP HANA® ›
- May 21, 2013New Guide from SAP Helps Enterprises Navigate the Mobile Commerce Opportunity to Engage Customers and Build Loyalty in Developed and Emerging Markets ›
- May 21, 2013SAP to Work With Specialisterne to Employ People With Autism ›
- May 16, 2013HP and SAP Advance SAP HANA through Joint Innovation ›
- May 16, 2013SAP Energizes Its Ecosystem With the Power of SAP HANA®, Driving Growth Opportunities and Accelerating Innovation for Customers ›
- May 16, 2013SAP Unveils SAP HANA® Platform Innovations for Big Data and Spatial Processing ›
Explore Customer Stories
More than 100,000 customers of all sizes and in all industries are transforming their businesses with SAP solutions. To see how SAP is helping companies like yours run better, watch the best-run stories showcased here. Explore how other customers are generating more value with SAP products and services.
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Customer Relationship Management
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SourceGas›
SourceGas aims for exceptional customer service. That’s why it brought an outsourced call center in-house and why it used SAP Customer Relationship Management and SAP Business Communications Management to cut call handling times in half.
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OTE Group›
Learn how this automotive distributor in Oman engaged the expertise of SAP Enterprise Support services consultants to ensure its continuing commitment to first-rate customer service. The SAP team worked closely with members of the group's IT team to optimize and continually improve its SAP solution landscape.
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T-Systems›
T-Systems is a major German information and communications technology provider. Find out how it swapped its established customer relationship management (CRM) software – with a 3,500-user base and wide range of functions – for SAP CRM with fewer interfaces and less maintenance – seeing operating costs fall by 15%.
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RS Components›
RS Components is the world's largest distributor of electric, electronic, and mechanical products for research and development and maintenance. Learn how it serves 1.6 million customers worldwide with same-day shipping thanks to SAP ERP, SAP CRM, SAP NetWeaver BW, and SAP NetWeaver BPM.
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Pioneer Foods: Customer Testimonial Video›
Learn how SAP BusinessObjects GRC solutions, Solution Manager, and CRM IT services helped Pioneer Foods stay more innovative, enabling business process monitoring so that the company could be more aware of where it really needed to spend its time and effort.
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Gycom: CustomerTestimonial Video›
Watch this video to learn how Gycom, a distributor of electrical components, quickly implemented SAP Business All-in-One, SAP BusinessObjects Business Intelligence, and SAP Customer Relationship Management (SAP CRM) software.
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Lock & Lock›
Learn how this South Korean chemicals and plastics company improved operational efficiency and applied industry best practices with the SAP Business All-in-One solution. With access to real-time stock inventory and management reporting, the company is now preparing to diversify and expand operations into new markets.
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alfanar electric›
Read how this leader in the Saudi electrical market uses the SAP Customer Relationship Management rapid-deployment solution to support opportunity and pipeline management. It’s now easier for the firm to accurately plan and forecast revenue, deliver projects more quickly with higher quality, and measure profitability.
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OTE Group›
The OTE Group is a leading automobile distributor and dealer. Learn how it gained complete visibility into its customer interactions from first point of contact to after-market service by implementing SAP Customer Relationship Management, enabling the firm to integrate sales and service with financial information.
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Cardinal Health›
See how Cardinal Health uses the customer interaction center functionality within SAP Customer Relationship Management to support a “case management” approach to customer service, where episodes are never treated in isolation but as comprehensive interactions.
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Asian Paints and Bloomberg: Customer Testimonial Video›
In this one-on-one interview with Bloomberg, hear Manish Choksi, CIO, offer his thoughts about leadership and how Asian Paints prepares for growth in its market. Learn about the company's best practices for focusing on and understanding its consumers' needs.
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Bayer Material Science: Customer Testimonial Video›
Learn how Bayer Material Science is using SAP CRM to fully standardize and optimize business processes. With a single SAP system that supports the organization, the company has full transparency over its end-to-end supply chain.
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Titanium Metals: Customer Testimonial Video›
View how Titanium Metals chose SAP BusinessObjects software to help unify its global set of KPIs. It's favorite result? The dashboard that changed the way the company manage orders.
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Oman Trading Establishment›
See how this successful group that operates in the Sultanate of Oman set about sharpening and enhancing its processes for monitoring its mission-critical IT processes. The group engaged the services of SAP Enterprise Support, which helped it set up innovative monitoring and alert processes to secure system uptime.
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Valpak: Customer Testimonial Video›
Hear how Valpak is now able to predict and view pipeline information and provide accurate data of real time forecast revenues with senior executives with their implementation of SAP CRM. Valpak users love the ease of use and functionality of the system, too.
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KMD ›
Find out how SAP software is helping this Danish consulting firm develop and provide solutions for its customers – municipal governments in Denmark and other Nordic countires – that automate and centralize their tender and purchase processes, decrease their procurement costs, and increase employee productivity.
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PespiCo: Customer Testimonial Video›
Learn how SAP enables PepsiCo to meet their sustained vision through SAP CRM TPM. PepsiCO can now improve accuracy with managing their cash settlements and improve service levels and how they are managing equipment and improving revenue streams out of equipment service management.
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Optima Packaging Group›
Learn how this fast-growing German packaging manufacturer achieved stable IT operations while providing its customers with fast, competent support by integrating SAP IT Service Management with SAP Customer Relationship Management.
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Omnicell: Customer Testimonial Video›
Omnicell provides hospitals with the finest healthcare solutions. Watch how its medical management products help clinicians save lives by always providing the appropriate levels of medication – with help from its SAP CRM deployment and Duet Enterprise software.
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SAP AG›
This global German provider of business software depends on a global partner ecosystem to enhance its software and service offerings. Find out how it implemented functionality for partner channel management in SAP CRM and standardized and harmonized the portfolio for its over 12,000 partners.
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