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Market Share in Japanese
Motocycles in 2011
Frustrated by its paper-based performance review process, Kawasaki Motors Corp., U.S.A. (KMC) implemented SuccessFactors Performance & Goals. KMC‘s HR staff can now monitor progress throughout reviews, goal setting, and compensation planning.
Moving Forward in the Same Direction
Kawasaki Motors Corp. U.S.A.
Irvine, California, USA
SuccessFactors Succession & Development, SuccessFactors Compensation, SuccessFactors Performance & Goals, SuccessFactors Learning
KMC’s first headquarters, an old meat warehouse in Chicago, was a humble beginning for the factory team sent to open the U.S. market. Today, the Kawasaki brand is a household name for power sports around the globe, including products such as the class-leading Ninja sport bikes and thundering Vulcan cruisers.
Kawasaki: The Intelligent Rebel
Kawasaki sells its motorcycles, ATVs, and watercraft through a network of 1,500 dealers. The company operates regional sales offices and/or distribution centers in four states.
KMC researched several vendors before implementing SuccessFactors Performance & Goals. They soon recognized that SuccessFactors was an ideal platform for driving change towards a performance-based culture – and implemented several more SuccessFactors modules.
Invaluable Tools for Identifying Key Talent
World-Class Organization Seeks a World-Class Platform
The SuccessFactors platform incorporated many of the best practices that KMC knew it needed to be striving for. The software offered electronic processes that demanded a higher level of discipline and consistency than what they had been used to in the archaic paper-based processes.
Tools to Help Employees Succeed
By moving the performance review process online, KMC estimates it has freed up the equivalent of two full-time employees’ worth of manual labor. Even more importantly, engaging employees increased performance, helping to achieve the corporate goal of going from third to first in market share of Japanese motorcycles in 2011. Kawasaki Motors Company also won a SuccessFactors BizX award for goal alignment.
The Road Ahead: Continued Innovation
After using SuccessFactors to change the culture of its organization, KMC expects to continue to get better at establishing realistic goals, and at aligning those goals with corporate strategy.