A-Z Customer Stories

  • A

    Aareal Bank Group

    Aareal Bank, a leading international property specialist listed in Deutsche Boerse’s MDAX index, offers structured property financing, consulting, and services for the housing and commercial property industry in Europe, North America, and Asia/Pacific.

    Abantia

    Abantia, a pioneer in renewable solutions for applied engineering, is committed to respecting the environment, improving major communication infrastructure and making technology available for public health and education.

    Air Products and Chemicals, Inc.

    Air Products is a leading chemical and gas supplier, serving a wide range of industries to improve the performance of countless industrial and consumer products, from televisions and ice cream to rockets and ventilators.

    AkzoNobel Chemicals B.V.

    Often people achieve only incremental progress, because their view of tomorrow is determined by what they see today. AkzoNobel knows that what is good for their customers today is not necessarily good enough for them tomorrow, so it strives to meet consumers’ unspo...

    AL-KO KOBER GROUP

    To continue the impressive global growth of the past 80+ years, AL-KO constantly focuses on improving the capabilities of technology solutions while striving for maximum ROI. By migrating SAP ERP onto the SAP ASE database platform, the company is now poised to ex...

    Alliander N.V.

    Energy needs are drastically changing. To keep the Netherlands green and sustainable, Alliander N.V. knows that efficient energy distribution and cutting-edge IT go hand in hand.

    Alpargatas

    A vibrant fashion company in Brazil, Alpargatas has been a leader in unique footwear, clothing and accessories for more than 100 years.

    American Automobile Association (AAA)

    From providing roadside assistance to maps to trip planning and travel reservations, AAA has helped motorists and travelers for more than 100 years.

    American Red Cross

    Whether it’s one family losing a home to a fire, hundreds of miles of coastline ravaged by a hurricane, or a unit of lifesaving blood needed, there’s no such thing as a small disaster—and the American Red Cross is there to help.

    Anglian Water Services

    Just as Anglian Water cares for their environment, they value their customers and deliver great services to the community. SAP is at the heart of Anglian Water, providing innovative solutions to help them meet their customers’ needs and make steps forward into the ...

    AOK Bundesverband

    AOK is Germany’s largest health insurance fund, and for over 130 years has guaranteed high quality medical care for its approximately 24 million members.

    Automotive Resources International (ARI)

    The world’s largest privately owned fleet management services company, ARI collects and analyzes thousands of data elements.

    Avon Cycles Limited

    Low cost, eco-friendliness, and health benefits help keep bicycles a popular form of transportation. India is the world’s second-largest producer of bicycles, which continue to be the principal mode of transport for rural families. They’re also an antidote to urban...

  • B

    B&G Manufacturing

    B&G Manufacturing is world-renowned as a manufacturer and supplier of threaded fasteners and machined parts, serving equipment manufacturers and industrial users in the power generation, mining, transportation, petro-chemical, nuclear, aerospace, marine, and medica...

    Bayer MaterialScience

    As one of the world’s largest manufacturers of high-tech materials, Bayer MaterialScience’s innovative products and solutions are used in many key industrial sectors and help bring sustainable improvements to the quality of life.

    Benchimol, Irmão & Cia Ltda. BEMOL

    How does a retailer consistently achieve 17% annual revenue growth? Maintaining 100% control over costs and budgets is a great first step. SAP for Retail solutions made it possible for Brazilian department store chain Benchimol Irmão & Cia Ltda., helping it reduce ...

    Bernalillo County

    Bernalillo County is also home to more than 673,000 residents who look to their local government for services such as safety, road maintenance, and public infrastructure improvements. Today, mobile technology is helping Bernalillo deliver better public services at ...

    Bethyl Laboratories, Inc.

    When your child, spouse, or pet isn’t feeling well, you want to help them get better as soon as possible. For over 40 years, Bethyl Laboratories has provided top-quality antibody products and services to improve lives.

    Boston Scientific Corporation

    Boston Scientific is a worldwide developer, manufacturer and marketer of medical devices that are used in a broad range of interventional medical specialties. They were founded on a simple principle: less-invasive medicine can improve patient care.

    Brau Union Österreich AG

    A trip to the local retailer can be a frustrating excursion when beer shelves are empty or the desired brand is not available. Brau Union Österreich AG turned to SAP’s Mobile Platform, to make sure stores always carry their beer brands, and are never out of stock.

    British American Tobacco (BAT)

    Up to 660 billion cigarettes consumed each year are either smuggled, counterfeited or tax evaded—causing governments to lose up to $40 billion in taxes annually. The threat of illicit tobacco trading is a growing concern, causing increased international legislation...

    Butterfield Bank

    Butterfield Bank provides financial services across the Cayman Islands, the Bahamas, London, Guernsey, Switzerland, and Bermuda. Butterfield offers retail and corporate banking, private banking, asset management, personal trust, and other specialist services to mee...

    BWI France S.A.S

    BWI France S.A.S, a French automotive parts supplier, wanted a cost-effective, rapidly implemented way to improve business processes and day-to-day manufacturing operations. And they wanted it to accommodate both current and future business requirements.

  • C

    California Department of Corrections and Rehabilitation (CDCR)

    One of the largest state departments in the United States, CDCR operates the prison, parole and rehabilitation systems in the state of California. The department employs approximately 47,000 people at 37 different institutions and is responsible for the safety and ...

    Castle Importing, Inc.

    When preparing family dinner, parents may wonder if their kids will like it. But, obviously for families—and Castle Importing—food safety is the first priority.

    Charité University Hospital Berlin

    At Charité the patient comes first. As the largest community hospital in Europe and one of the world’s premier research institutions, it must manage vast amounts of patient data without losing sight of the patient as a person. Using the latest in-memory database an...

    Chemion Logistik GmbH

    Chemion Logistik GmbH covers the entire range of logistics services for the chemical industry and related sectors. With fully automatic extraction from different data sources, they can run standardized and integrated IT-supported business analyses quickly and accur...

    CIR food (Cooperativa Italiana di Ristorazione)

    Italy has a rich culinary culture, and its preservation is part of the business of Cooperativa Italiana di Ristorazione S.C. (CIR food). SAP solutions help CIR food profitably achieve their goals of food safety, quality, and nutritional value through the 5,500 rest...

    Citrix

    The accounting and finance team at Citrix produces the company’s consolidated financial statements, aiming to show the performance of Citrix’s divisions as though they were a single entity.

    City of Boston

    It’s no joke when we say the City of Boston has raised the “BAR” on creating a more livable, cleaner and safer city—not to mention a more efficient and productive one. Winner of the Driving Digital Government Award, Boston About Results (BAR) is the City’s performa...

    Coelba (Grupo Neoenergia)

    Coelba (part of the Neoenergia Group) distributes electricity to the Brazilian state of Bahia, serving millions of people. The company is also concerned with social and sustainability issues, but lack of quality data was hindering their efforts. SAP offered a way t...

    Colgate-Palmolive Company

    Colgate-Palmolive has become a household name around the globe by providing quality products consumers can trust. Today, the company sells products in over 200 countries and territories worldwide.

    Commonwealth Bank of Australia (CBA)

    With Australia’s largest banking customer base (13 million customers), Commonwealth Bank of Australia leads in both household deposits and home lending. To become an even greater customer-centric bank, Commonwealth is transforming their transactional banking system...

    ContiTech AG

    Already the world’s largest non-tire rubber specialists for the automotive and other major industries, ContiTech AG was perfectly positioned to make their sales soar with Cloud technology—but needed expert help from SAP to make it a feasible reality.

  • D

    Danone

    Improving health has been a Danone goal since the company’s origins. It started in 1919 as a family company making yogurt—sold by a physician’s prescription—to help children with intestinal disorders. Today, Danone has grown to one of the world’s largest food, beve...

    Delaware North

    Delaware North is a hospitality management company serving half a billion people on three continents. To gain more insight into their customers (actually fans in the seats), Delaware North is using social media to make the connection.

    Desmond TuTu HIV Foundation

    While making strides as devoted activists in both treating and trying to obliterate HIV and Tuberculosis, the Desmond Tutu HIV Foundation needed help with better technology to manage business systems, and keep up with their recent organizational growth rate of 90%.

    Deutscher Fußball-Bund (DFB)

    Sie lieben Fußball? Wie wäre es, wenn Sie immer als erster von speziellen Ticketangeboten Ihrer Lieblingsmannschaft erfahren würden? Statt sich selbst durch die Werbung von Ticketshops zu klicken, erhielten Sie gleich das passende Angebot per E-Mail vom DFB – direk...

    Deutscher Fussball-Bund / German Football Association (DFB)

    As a soccer fan, you don’t want to miss a great ticket offer for your favorite team’s next game. Instead of looking through different promotional emails from various ticket providers, imagine receiving an email on your mobile device from DFB, tailored to your speci...

    Development Bank of Southern Africa (DBSA)

    By funding large infrastructure projects that cover basic human needs from water to transportation, the Development Bank of Southern Africa (DBSA) improves the lives of millions of people.

    Dr Pepper Snapple Group

    Dr Pepper Snapple Group is considered by some to be the #1 flavored carbonated soft drink company in the Americas. With a combination of warehouses and store delivery centers, Dr Pepper Snapple Group employs about 19,000 people in North America and has expanded to ...

    Dr. Ing. h.c. F. Porsche AG

    The Porsche name is synonymous with technical perfection and elegant design. So it’s no surprise that Porsche would demand the same type of perfection from its logistics processes in its Leipzig plant.

    Dunn-Edwards Corporation

    For over 80 years Dunn-Edwards Corporation has been the leading manufacturer and supplier of architectural and industrial coatings in the southwestern United States. Owned by its 2,000 employees, the company is famous for its superior quality paint and customer ser...

    Dutch-Bangla Bank Limited (DBBL)

    Bangladesh has a population of 160 million, but only 13% of the country´s citizens have a bank account. Identifying a need to support the economic development of the country, Dutch-Bangla Bank Limited (DBBL) set out to enable customers in rural Bangladesh to establ...

  • E

    eBay

    eBay needed a better way to sift through their massive 50 petabytes of data to separate true market signals from noise. They turned to SAP HANA to improve predictability, which would allow eBay to provide key intelligence to their sellers.

    Edmund Optics

    Edmund Optics designs and manufactures a wide array of multi-element lenses, lens coatings, imaging systems, and optomechanical equipment.

    Ego Pharmaceuticals Pty. Ltd

    When a young chemist, Gerald Oppenheim, and his wife, Rae, a nurse, saw a need for products to restore and maintain healthy skin, they developed Ego Pine Tar Bath Solution (now Pinetarsol) in the laundry room of their suburban Melbourne home. Since then, Ego has co...

    El Machetazo

    When analyzing profit and inventory, El Machetazo struggled to reconcile information from isolated systems. To solve the challenge, the company deployed SAP Business Suite on Sybase Adaptive Server Enterprise (ASE).

    Eldorado

    Eldorado has over 700 stores throughout Russia (including 250 franchise stores), and a large online presence. It is the largest consumer electronics and domestic appliances retailer in Russia.

    Elster Group SE

    Elster provides systems and technologies that distribute, measure, monitor and manage natural gas, electricity and water for utility companies in over 130 countries.

  • F

    Family Dollar Stores, Inc.

    Founded in Charlotte, North Carolina by Leon Lavine in 1959, the popular discount chain has kept to the principle of offering compelling value and a convenient place to shop. Growing at a rate of up to 500 stores per year in the last decade, Family Dollar now opera...

    Feeding America

    Right now, about 50 million Americans are food-insecure, meaning they don't know where their next meal is coming from, mainly because they cannot afford to buy food for their family.

    Ferrero

    From modest beginnings, Ferrero has become one of the world’s largest confectioners, with 38 operating companies and 18 production facilities across the globe.

    Florida Crystals Corporation

    For more than half a century, Florida Crystals has helped the world satisfy its sweet tooth. Today, the Florida Crystals brand is the first and only certified organic sugar made entirely in the United States, and one of the first in the world to use SAP HANA Enterp...

    FMC Corporation

    As a leading specialty chemical company, FMC Corporation seeks to enhance people’s lives in multiple ways, advancing the manufacture of hundreds of essential products.

    Fraport AG (Frankfurt Airport)

    Frankfurt Airport (Fraport AG) is a hive of activity around the clock, with over 56 million passengers passing through annually. More than 20,000 in-house staff, plus thousands more from external companies come and go on a daily basis. Site security – securing door...

  • G

    GIZ (Deutsche Gesellschaft für Internationale Zusammenarbeit) GmbH

    The African Cashew Initiative (ACi) was created by the Bill & Melinda Gates Foundation and the German Federal Ministry for Economic Cooperation and Development, to help small farmers in developing countries take full advantage of their cashew production, and increa...

    Golden Road Brewing Co

    Golden Road Brewing has taken Los Angeles by storm, and is now investing for growth with SAP Business One to launch them from spreadsheets and manual reports, into the cloud. Customized cloud based system, OrchestratedBEER, builds transparency into data management,...

  • H

    Hillarys

    At 30,000 blinds per week, Hillarys is the United Kingdom’s top custom-made blind company. With 1,000 advisors providing consultations and making sales in customer homes across the country, a solution was needed to streamline the job with a single mobile device.

    Hilti Group

    Hilti supplies the construction industry with superior products, systems, and services. To remain innovative and customer-focused, Hilti standardized core global business practices on SAP, increasing productivity and customer satisfaction.

    Home Shopping Europe GmbH (HSE24)

    Home Shopping Europe uses SAP CRM today to help provide the best possible service to its consumers, while delivering critical stock information to drive the business. To further enhance the experience and increase sales opportunities, HSE24 is looking to SAP CRM ...

  • I

    Indigo Books and Music Inc.

    A lot has changed in the retail book industry since 1997, when Indigo Books & Music Inc. opened its first superstore. To get the speed and flexibility needed to support its evolving strategy and product mix, Indigo kicked off a major supply chain redesign project.

  • J

    James Austin Company

    The James Austin Company has helped homemakers keep their families cleaner and safer with products like detergents and household bleach since 1889. Recently, an aging ERP system wasn’t providing the support this now-modern business needed.

    Java Republic Roasting Company

    Founded in 1999, Java Republic has expanded its hand-roasted coffee business across all of Ireland, setting industry standards for ethics along the way. But with this growth, inefficiencies cropped up, and Java needed a way to integrate operations, including produc...

  • K

    Kardinal Schwarzenberg´sches Krankenhaus

    Known among skiers and snowboarders across the world for their advanced treatment of winter sports injuries, the Kardinal Schwarzenberg Hospital has always been a pioneer in technology, innovation and optimal patient care.

    Kawasaki Motors Corp. U.S.A.

    Kawasaki is a household name for power sports around the globe, including products such as the class-leading Ninja sport bikes and thundering Vulcan cruisers. Recently, they rose from third to first in market share of Japanese motorcycles.

    KEEN Footwear

    Encouraging everyone to “create, play, and care”, KEEN’s mission is to create innovative, sustainable products that inspire everyone to have fun and play outdoors, while being equally passionate about making a difference in the world.

    Kennametal Inc.

    Kennametal provides innovative, wear-resistant solutions to customers in aerospace and defense, energy, transportation, earthworks, and general engineering industries. Kennametal’s well-respected brands and global presence help customers of all sizes in virtually e...

    KNG, Inc.

    The largest menu-cover supplier in the US, KNG proudly serves restaurants their vital essentials like menu-covers, customized aprons, uniforms, and guest checks.

    Kraft Foods Group, Inc.

    Kraft Foods Group is one of North America’s largest consumer packaged food and beverage companies, with annual revenues of more than US$18 billion. With the spirit of a startup and the soul of a powerhouse, Kraft has an unrivaled portfolio of products in the bevera...

    KUKA Roboter GmbH

    Robotic nursing assistants aren’t just a dream – in fact, KUKA, a German company, sees service robotics as a promising line of future business. And as a front-runner in the world robotics market, they should know.

  • L

    Labor Berlin – Charité Vivantes GmbH

    When two SAP customers – university hospital Charité Berlin and Vivantes GmbH – jointly founded a new subsidiary company called Labor Berlin, they were sure the result would be greater than one plus one. Today, Labor Berlin - Charité Vivantes GmbH is Europe’s large...

  • M

    Magazine zum Globus (Migros Group)

    With 1,400 stores, Migros-Gruppe is Switzerland’s biggest retailer. This is because it puts quality above all else. The same is true for one of its most important subsidiaries, Magazine zum Globus, which offers savvy shoppers high-end fashions, beauty products, and...

    Medtronic

    Medtronic strives toward their mission of innovating for life by listening to the people who benefit from their biomedical technologies. Information technology made it easier to amass enormous amounts of valuable clinician and patient data, and left Medtronic seeki...

    Mitsui Knowledge Industry (MKI)

    Understanding the genetic behavior of viruses and cancer helps researchers develop better tests and treatments to keep people healthy.

    Mohawk Industries

    Through their Mohawk ColorCenter Dealer program, Mohawk Industries supplies more than 1,200 sales representatives with the resources to deliver the best possible service to their customers.

    Molson Coors Brewing Company

    Molson Coors Brewing Company is charting their growth course through craft beer acquisitions. But with so many acquisitions, they sought to reduce complexity, increase speed and predictability, and improve analytic capabilities.

    Mozzart

    As sports betting leader in the western Balkans, Mozzart implemented SAP software to analyze the profitability of 50,000 daily betting games.

    MVV Energie AG

    To expand capacity and market share, MVV Energie AG needs to be able to collect enormous amounts of data about pricing, the weather, and the behavior of energy customers to effectively balance generation capacity with customer demand.

  • N

    Nashua Communications

    Nashua Communications is a leading provider of converged enterprise network and communications solutions.

    National Basketball Association - NBA

    Ever since the first NBA game in 1946, the league has been generating excitement and statistics. Today, basketball fans have instant access to the NBA’s entire history of official statistics, thanks to NBA.com/Stats, a website powered by the SAP HANA® platform.

    Nationwide Building Society

    Nationwide wanted to launch a new range of flexible products to help achieve a 10% share of the UK current account market by 2015, so embarked on a five-year core banking transformation program, with the first UK implementation of SAP Transactional Banking applicat...

    Nebraska Book Company Inc.

    Nebraska Book Company helps keep independent college bookstores strong. Faced with a dramatic loss in market share to online retailers, NBC retooled their sales organization and processes with SAP Cloud for Sales, giving sales reps and executives ready access to ac...

    New Zealand Department of Conservation

    The Department of Conservation (DOC) protects and maintains the biodiversity of New Zealand, preserving it as one of the greatest living spaces on earth.

    NHS 24

    A public service organization as part of the National Health Service of Scotland, NHS 24 provides unscheduled medical attention to all Scottish citizens, via telephone and online.

    Nissha Printing Company Ltd.

    Once a quality art printing company, Nissha is now a respected leader in impression technologies including devices, materials design, industrial coatings, and touch-screens.

    Nu Skin Enterprises Inc.

    Nu Skin Enterprises Inc. develops and distributes hair and skin care products and nutritional supplements. Based out of Provo, Utah the direct sales giant recently had its best year ever, recording more than US$1.5 billion in revenues from sales in over 50 countrie...

  • O

    OSKOMERA B.V.

    As a developer, engineer, manufacturer, and installer of façades and load-bearing constructions in aluminum and steel, the Oskomera Group is committed to offering sustainability in a balanced package of products and services—and to constructing buildings that help ...

  • P

    Pacific Drilling S.A.

    Pacific Drilling is a young company with global ambitions. Created by oil and gas industry veterans and venture capitalists in 2006, the company combines modern drilling technology with the latest safety practices to effectively meet complex operating requirements ...

    Pañalon S.A.

    Pañalón is one of Europe’s largest specialty transporters of bulk liquids, powders, and granulated products for the chemicals industry, ensuring the safe passage of often dangerous materials by road, rail, and sea.

    Pirelli & C. S.p.A.

    Premium tire buyers have high expectations when it comes to service, support, and delivery. Pirelli provides customers with secure, real-time data—including data collected directly from sensors in the tires—using the SAP HANA® platform, including SAP® Afaria® solut...

    Plan International

    Plan International was founded over 75 years ago, and is one of the oldest and largest child welfare organizations in the world. Their programs and services extend to children across the developing world. The company has grown, and so has their need for HR systems ...

    Plum Organics

    A young, fast-growing company—Plum Organics wanted to integrate all business information to one common platform, allowing staff to perform jobs more efficiently in executing business processes. More importantly, it would free up time to focus on their core mission:...

    Powercor Australia

    Powercor Australia is an electricity distributor in Victoria, Australia, and manages the poles, wires and equipment (including meters) for approximately 700,000 customers. Their power network spans both densely populated areas and rural countryside.

    PT XL Axiata Tbk

    With over 17,000 islands, having cellular phones and wireless technology makes a lot of sense for Indonesia’s 238 million citizens. And XL Axiata (XL) is one of the region’s leading service providers.

  • R

    Rave Mobile Safety

    Violent tragedies have shaken American schools to recognize the critical importance of communicating instantly with students, others on campuses, and parents when such incidents occur. Rave Mobile Safety has stepped up to meet this urgent need by developing a set o...

    Redfoot Shoes (a brand of Bacup Shoe)

    Redfoot Shoes is the footwear division of Bacup Shoe, a leading supplier of made-to-order quality footwear. Bacup’s Redfoot Shoes brand is innovative in design and construction.

    Royal Swaziland Sugar Corporation (RSSC)

    Royal Swaziland Sugar Corporation (RSSC) manages over 15,000 hectares of sugar cane and harvests 2.3 million tons of cane to their sugar mills.

    RZD Russian Railways

    From Beijing to Berlin, Russian Railways (RZD) moves people and goods across two continents and 85,500 kilometers of track.

  • S

    Sambazon

    When two surfers visited Brazil in 1999, they found more than big waves. They found the superfood açai. And they found themselves starting Sambazon, a way to share these special fruits with the world. Today, it’s a global leader in premium sustainable and certified...

    Satellites Unlimited Inc.

    More than 600 field technicians help make Satellites Unlimited Inc. one of the largest Dish Network retailers in the United States. The technicians rely heavily on mobile devices when installing and servicing satellite dishes, but ineffective device management was ...