SAP Customer Relationship Management: Priče o uspjesima

Koliko vrijednosti možete generirati ako nudite kupcima fokusirane proizvode i usluge i implementirate superiorne, kupcima orijentirane procese koji rezultiraju dugoročnim odnosima? Naši ROI izvještaji će vam pokazati bitne financijske prednosti koje imaju naši korisnici od kada su implementirali SAP Customer Relationship Management (SAP CRM) rješenje. Također, korisnički video proučava kako je Brother International Corp. postigla 129% ROI pomoću SAP CRM-a.

SAP CRM pomaže više od 2.300 CRM korisnika širom svijeta u efikasnijem i profitabilnijem upravljanju odnosima s kupcima. Ukoliko pročitate "100 Customer Success Stories 2004" (PDF, 2.2 MB), vidjet ćete kako SAP CRM podržava neke od spomenutih organizacija. A ako pogledate sljedeće industrijski specifične priče, naučit ćete više o prednostima implementacije ovog rješenja:

Automotive

Arctic Cat Sales Inc. (PDF, 230 KB), United States
ESA (PDF, 174 KB), Switzerland
FAG Kugelfischer (PDF, 82 KB), Germany
Lemförder (PDF, 137 KB), Germany
MANN+HUMMEL Group (PDF, 85 KB), Germany
Motovan (PDF, 197 KB), Canada
Peugeot (PDF, 93 KB), France

Banking

Oesterreichische Kontrollbank AG (PDF, 116 KB), Austria

Chemicals

Adisseo (PDF, 181 KB), France
Blaser Swisslube (PDF, 96 KB), Switzerland
chemfidence (PDF, 87 KB), Germany
Heraeus Kulzer GmbH & Co. KG (PDF, 141 KB), Germany
KSE (PDF, 180 KB), Germany
Millennium Chemicals (PDF, 74 KB), United States
Rohm and Haas (PDF, 103 KB), United States
Vinnolit (PDF, 80 KB), Germany

Consumer/Retail

adidas-Salomon (PDF, 154 KB), Germany
Avisium (PDF, 67 KB), France
Basari (PDF, 90 KB), Turkey
Beck & Co. (PDF, 173 KB), Germany
Boots (PDF, 88 KB), United Kingdom
Brother International (PDF, 144 KB), United States
CenTrade (PDF, 79 KB), Czech Republic
Ceratizit (PDF, 161 KB), Austria
Construmart (PDF, 143 KB), Chile
Danfoss GmbH (PDF, 138 KB), Germany
Danone (PDF, 270 KB), France
Elos24 (PDF, 79 KB), Portugal
Fujifilm de Mexico (PDF, 598 KB), Mexico
Giroflex (PDF, 77 KB), Switzerland
Loewe (PDF, 65 KB), Germany
Multibrás S.A. Electrodomesticos (PDF, 67 KB), Brazil
Osram (PDF, 151 KB), Germany
Osram Sylvania (PDF, 71 KB), United States
Philips Lighting (PDF, 85 KB), Netherlands
Rover Informatique (PDF, 70 KB), France
Sociedade Central de Cervejas (PDF, 198 KB), Portugal
Southwestern Great American, Inc. (PDF, 147 KB), United States
Tchibo/Eduscho (PDF, 127 KB), Austria
Telemarket (PDF, 163 KB), France
tesa AG (PDF, 145 KB), Germany
Villeroy & Boch (PDF, 65 KB), Germany
Wilkhahn (PDF, 66 KB), Germany

Engineering, Construction, and Operations

Florim (PDF, 78 KB), Italy
Holcim White (PDF, 328 KB), Switzerland
KaVo (PDF, 71 KB), Germany
Knauf (PDF, 78 KB), Austria
TAU Cerámica (PDF, 132 KB), Spain

Financial Services

DEG- Deutsche Investitions- und Entwicklungsgesellschaft (PDF, 153 KB), Germany
Banco Urquijo (PDF, 67 KB), Spain
BKK Baden-Wurttemberg (PDF, 142 KB), Germany
Telekurs Multipay (PDF, 144 KB), Switzerland

Forest Products and Paper

Finnforest (PDF, 126 KB), Finland
Schneidersöhne (PDF, 310 KB), Germany

High Tech and Electronics

Alpha Copy (PDF 181 KB), Greece
Brother International (PDF, 144 KB), United States
Epson Korea (PDF, 76 KB), Korea
The Harting Technology Group (PDF, 223 KB), Germany
Medline Industries (PDF, 64 KB), United States
Siemens Mobile (PDF, 141 KB), Germany
Sony of Canada (PDF, 154 KB), Canada
Waters Corporation (PDF, 120 KB), United States

Industrial Machinery and Components

Elmo Vacuum Technology (PDF, 154 KB), Germany
Endress+Hauser (PDF, 132 KB), Switzerland
Halton Group (PDF, 65 KB), Finland
Kaba Benzing (PDF, 132 KB), Germany
KSB (PDF, 284 KB), Germany
Sasol Technology (PDF, 132 KB), South Africa
Siemens Brazil (PDF, 71 KB), Brazil
Trumpf GmbH (PDF, 89 KB), Germany

Insurance

MLP AG (PDF, 144 KB), Germany

Media

Deutscher Sparkassen Verlag (PDF, 101 KB), German
IPSOA (PDF, 79 KB), Italy
Tele Atlas (PDF, 178 KB), Belgium

Metal Products

August Rüggeberg (PDF, 119 KB), Germany
Tyrolit (PDF, 73 KB), Austria
Viega (PDF, 79 KB), Germany

Oil and Gas

Aral Lubricants (PDF, 112 KB), Germany
Elf Lubrifiants (PDF, 188 KB), France

Pharmaceuticals

AstraZeneca (PDF, 67 KB), Germany
ratiopharm (PDF, 66 KB), Germany
Schwarz Pharma (PDF, 225 KB), Germany

Public Sector

Bedfordshire County Council (PDF, 183 KB), United Kingdom
City of Biel (PDF, 177 KB), Switzerland

Service Providers

Amadeus (PDF, 226 KB), France
Canada Post Corp. (PDF, 193 KB), Canada
Deloitte Outsourcing (PDF, 76 KB), Japan
Esprit Consulting (PDF, 168 KB), Germany
Freudenberg IT (PDF, 120 KB), Germany
itelligence AG (PDF, 147 KB), Germany
Postlog (PDF, 186 KB), Portugal
Royal Dutch Jaarbeurs (PDF, 82 KB), Netherlands
Sterling Group (PDF, 403 KB), Russia
Swedish Post (PDF, 96 KB), Sweden
TÜV Nord (PDF, 169 KB), Germany

Textiles

Comasec (PDF, 86 KB), France
Vorwerk (PDF, 79 KB), Germany

Transportation

Nagel Group (PDF, 77 KB), Germany

Utilities

BKW FMB (PDF, 146 KB), Switzerland
Electrone S.p.A. (PDF, 154 KB), Italy
EnBW (PDF, 67 KB), Germany
Eneco Energie (PDF, 92 KB), Netherlands
Energie AG (PDF, 80 KB), Austria
GASAG (PDF, 68 KB), Germany
GEW RheinEnergie (PDF, 75 KB), Germany
is:energie (PDF, 112 KB), Germany
LINZ AG (PDF, 209 KB), Austria
MITGAS (PDF, 157 KB), Germany
PWN (PDF, 80 KB), Netherlands
Romande Energie (PDF, 68 KB), Switzerland
VSE SG (PDF, 114 KB), Germany