SAP Quality Awards

Learn from implementation best practices we have developed based on SAP Quality Awards winners, as well as customer and partner feedback.

SAP active quality management

Highly successful implementations don't just happen – they are the result of proactive engagement from customers during implementation. To mitigate risks, organizations are using the most optimal resources, establishing a strong governance structure, and applying a solid methodology. As a result, they achieve high business value in a short period of time, with a low cost of implementation and low total cost of ownership (TCO).

Learn about our implementation best practices ›

Featured Resources

SAP customers and partners can work proactively with SAP to mitigate project risks, and secure high quality in imple

Quality Assurance for Projects of Any Size

SAP offers various quality assurance services to help ensure your implementation is progressing as planned and business value is achieved. Services also exist to ensure a success during go-live and afterwards.

Minimize project risks through quality assurance ›

Quality Built In is the umbrella initiative driving all quality management activities in SAP Services.

SAP Quality Built-In

Customer success is a key priority for SAP. To achieve this, we focus on high-quality outcomes in all our projects. Quality Built-In is the umbrella initiative driving all quality management activities at SAP Services – with the goal of increasing business value, reducing TCI, and increasing customer satisfaction.

See how Quality Built-In drives customer success ›

SAP recognizes customers who have achieved excellence in planning and executing their SAP projects and programs – delivering significant benefits to their organizations.

SAP Quality Awards

SAP recognizes customers who have achieved excellence in planning and executing their SAP projects and programs – delivering significant benefits to their organizations. Learn about the SAP Quality Awards for customers in Europe, the Middle East, and Africa.

Get an overview ›

Active Quality Management for Projects

Leverage the implementation experience of SAP and our ecosystem – plus feedback from customers and previous Quality Awards winners – to mitigate project risks and help ensure high-quality software implementations.

Our Commitment to Quality

Expand All »

  • SAP Commitment to Quality

    At SAP, quality and best practice are at the heart of everything we do. Our software development teams employ recognized practices to ensure the highest quality for design, development testing, and roll out. SAP Education and SAP Consulting services adhere to strict quality standards based on industry best practices. Our ASAP implementation methodology also incorporates clearly defined quality gates and various SAP quality assurance consulting services can decrease risks, reduce TCO, shorten implementation time, and increase business value.

    More »

  • Collaborating With Our Partners on Services Quality

    The SAP partner program, with certified partners and their consultants, enables customers to make informed decisions when selecting implementation partners. Our partner programs and SAP quality assurance services also advise partners about the best way to control program delivery and increase business value to customers. The Active Quality Management organization in SAP collaborates with partners on delivery quality using an annual quality plan for their SAP practice and regular reviews of the partner’s project portfolio to identify and manage risk.

    More »

  • SAP Quality Principles – The Guiding Principles to Success

    SAP has developed a set of quality principles based on thousands of implementations. They guide us, our certified partners, and our customers by highlighting essential factors that enable successful implementation and integration of SAP software into our customers' organizations.
    Our quality principles help ensure that we provide our customers with the necessary information to make careful decisions about their solution and implementation options. And if issues arise, we have documented processes and procedures to resolve them quickly. The principles serve as an excellent collaboration framework for customers and their SAP implementation partner.

    Learn about SAP’s ten quality principles ›

    More »