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Software License Agreements
These documents are used when licensing SAP software or third-party software products from SAP.
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Software Use Rights Agreements
These documents include the use provisions under which SAP software is licensed. Your SAP software license agreement is governed by an order form which references the applicable general terms and conditions (GTC) and the SAP software use rights.
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Support Agreements
These documents contain provisions pertaining to SAP's maintenance and support services. SAP offers two levels of support services:
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Education Agreements
These documents are used for the provision of education materials and services from SAP.
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Agreements via Reseller
These documents are used when licensing SAP software or third-party software products via an authorized SAP software reseller, including original equipment manufacturers (“OEM”).
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Professional Services Agreements
These documents are used when procuring professional services from SAP. Statements of Work reflecting the scope of the specific project supplement the professional services agreements.
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Delivery and Export Provisions
SAP is committed to complying with German, EU, U.S., and foreign export, import, and customs requirements. As part of our compliance program and for your convenience, SAP provides matrices of its products and their respective export classifications.
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