Quality Awards

Judging the awards: general entry and evaluation criteria

In addition to the implementation profile for each award category and the general entry criteria, please consider the evaluation criteria below as you complete your nomination. Also note:

  • To gain the highest score possible, please be sure to answer all questions in sufficient detail for the judging panel to properly evaluate your application
  • You may attach supporting documentation that demonstrates your quality approach (including extracts of lessons learned, review documents, and success stories) in the last step of the online form
  • If your nomination is shortlisted, you will be asked to present your project to a local judging panel using a predefined template
Happy winners presenting their awards

Entry and Evaluation Criteria for 2016

  • Project Entry Criteria

    • The SAP implementation must have gone live on or after January 1, 2015, and be actively used by the business or organization for at least 2 months before the award submission.
    • The implementation must include products from SAP’s solution portfolio where business users are impacted: Analytics, Business Applications, Database & Technology and Mobile – either implemented On Premise or in the SAP Cloud. Ariba, Concur, Fieldglass, hybris and SuccessFactors implementations are also eligible as are any SAP software solutions powered by SAP HANA.
    • Only projects that have not been nominated for the SAP Quality Awards in previous years are eligible.
    • Customers must be served by an SAP market unit.
    • Only customers can apply. Implementation partners cannot apply on behalf of customers.
    • Customers can apply in several categories, provided the entries are for different SAP projects.
    • Each nomination may only be submitted in one SAP market unit. The market unit that usually serves the customer or the main location for the implementation is most appropriate.
    • Applicants must be available for follow-up phone calls and potentially for a visit, if required during the evaluation process.
    • Winners must be available for interviews and press activities supporting the award events.
    • All answers on the evaluation form must be completed and no changes to the applications will be accepted after the submission deadline set by the market unit in which the nomination is submitted.

  • Nomination Evaluation Criteria

    • Adherence to quality principles – How does your nominated project address SAP's 10 quality principles? Applicants should demonstrate how these principles of quality have been realized, including the key performance indicators used. Guidelines to what the answers could contain have been provided for all ten quality principles in the online tool, but deviations from these guidelines are acceptable.
      Learn about SAP’s 10 quality principles ›

    • Time and cost of implementation – What project initiatives were employed to reduce total cost of implementation (TCI), total cost of ownership (TCO), and implementation time?
    • Business Benefits – What business benefits have been achieved as a result of the implementation?
    • Completeness of answers – All questions must be answered (in English) to achieve the highest possible score.
    • Conciseness of answers – Answers should be as precise as possible with focus on how quality excellence was achieved in each area.



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