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About SAP SE
Quality is the basic requirement for the satisfaction of our customers. Consequently “Quality at SAP” is defined as “Quality from a customer perspective.
SAP has developed and implemented three quality management systems. Each system defines standardized certified processes for its domain.
The three quality management systems at SAP are certified according to ISO 9001. Active Global Support and SAP IT are additionally certified according to ISO 27001 (Information Security Management System)
The SAP Quality Awards for Europe, the Middle East, and Africa (EMEA) celebrate customers who have excelled in the planning and execution of their SAP software implementations.