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      Home > Review of Operations > Business in 2004 > Business at SAP
       
 
Business at SAP
 
Consulting and training revenues grow slightly
SAP concentrated on growing product revenue in 2004. As a result, consulting revenue only grew 1% (4 % at constant currencies) to €1,971 million in 2004.

The Company turned training revenue around after it had declined in the two previous years. In 2004, training revenue was €302 million, an increase of 1% (4 % at constant currencies). One of the reasons for the upturn was that demand for training grew in 2004 in the wake of accelerating software sales.

Driven chiefly by the strong advance of software revenue, total revenue rose 7% to €7,514 million. Excluding currency effects, the increase was appreciably higher
at 10 %.


Revenue grows in all regions
SAP succeeded in increasing its total revenue in all regions. In 2003, the Company’s revenue growth in Germany, the home market, was subdued, but in 2004 German revenue grew a remarkable 7 %. Germany’s contribution of €1,780 million represented almost one-fourth of the Group’s revenue. The Company’s revenue from the rest of the Europe, Middle East, and Africa (EMEA) region increased 6% to €2,443 million. The upturn in revenue was most noticeable in the second half of the year, both in Germany and the rest of the EMEA region.

At the beginning of 2004, SAP forecast better-than-average revenue growth in the United States and the Asia-Pacific region, and these expectations were fulfilled. The Company achieved 9% growth (19% at constant currencies) in the United States and 21 % growth (25 % at constant currencies) in Asia-Pacific (except Japan). U.S. sales valued at €1,894 million represented 25 % of SAP’s total revenue and reinforced the Company’s position in this, the key market for business software.

In Asia-Pacific, SAP’s revenue growth was especially strong in the emerging markets of China and India. On the other hand, the operating environment in Japan remained problematic and affected revenue, which declined 12 % to €387 million. Excluding the negative impact of currency effects, revenue declined 10 % in Japan. SAP’s revenue in the entire Asia-Pacific region was €867 million, an increase of 3% on the previous year’s result.


       
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